Experience the power of membership
At Public Service Credit Union, we're dedicated to providing our members with exceptional financial services, expert advice, and unparalleled customer support. As a member-owned credit union, we're committed to putting your needs first and helping you achieve your financial goals.
Our Mission
Our mission is to provide a comprehensive range of financial products and services that meet the unique needs of our members. We strive to create a culture of excellence, integrity, and trust, where every member feels valued and supported. Whether you're saving for a rainy day, financing a new home, or simply looking for a better way to manage your money, we're here to help.
Our Services
We offer a wide range of financial services designed to make your life easier and more convenient. From online banking and mobile banking to debit cards, credit cards, and loan products, we've got you covered. Our expert team is always available to provide personalized advice and guidance, so you can make informed decisions about your finances.
Our services include:
- Savings and checking accounts with competitive interest rates and rewards
- Loan products, including auto loans, credit cards, debt consolidation, and mortgages
- Online and mobile banking with bill pay and transfer capabilities
- Debit and credit cards with identity theft protection
- Direct deposit and early pay services
- Treasury management and merchant processing services
- Retirement and youth savings accounts
- Financial education and planning resources
Why Choose Public Service Credit Union?
At Public Service Credit Union, we're committed to providing exceptional service, competitive rates, and personalized support. Here are just a few reasons why our members love us:
- Better rates than banks: We offer competitive interest rates on loans and deposits, so you can save more and borrow wisely.
- Personalized service: Our expert team is always available to provide one-on-one support and guidance.
- Identity theft protection: We offer extensive identity theft protection services to protect your savings and credit scores.
- Convenience: With online and mobile banking, you can manage your finances on the go, 24/7.
What Our Members Say
Don't just take our word for it! Here's what some of our happy members have to say about us:
- "Very professional and helpful service! Everyone that waited on me went above and beyond!" - Kim Drouillard
- "Public Service Credit Union raises the bar for outstanding service every time I need to make a financial transaction of any kind." - Florise Neville
- "I have been with Public Service Credit Union since they took over Veteran's Credit Union. The staff are great. They have been very helpful with personal and car loans." - Catherine Ramsey
Learn More
Want to learn more about Public Service Credit Union and how we can help you achieve your financial goals? Explore our website, visit one of our locations, or contact us today to get started!
PSCU Credit Union Reviews
Several customers have shared their experiences with PSCU Credit Union, with varying degrees of satisfaction. Some have had positive encounters, while others have faced severe issues with their accounts and services.
Technical Issues and Errors
Many customers have reported technical issues, including damaged or ripped currency, ATM problems, and issues with payment processing. One customer experienced significant difficulties with their car payment, with multiple errors and a high fee charged for a simple transaction. Another customer reported issues with their debit card, which was rendered unusable due to a $1200 spending limit set by the bank.
Customer Service
Customer service has also been a point of contention for several customers. Several reported rude and unhelpful customer service representatives, who failed to resolve their issues in a timely or satisfactory manner. In some cases, customers were hung up on or transferred to different representatives without resolution.
Loan Processing and Interest Rates
A few customers have reported issues with loan processing, including unclear or misleading language and unrealistic interest rates. One customer, a loyal and long-time member of PSCU, reported being offered a high-interest rate and experienced significant delays in the loan processing timeline.
Conclusion
Overall, the reviews of PSCU Credit Union paint a mixed picture. While some customers have had positive experiences, others have faced significant issues with technical errors, customer service, and loan processing. It is essential for customers to be aware of these potential issues and to take steps to protect themselves.
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