Global Communication Systems

We are a master agent with over 27 years of experience assisting contact centers in finding and procuring the best technology solutions at no cost. Our extensive experience with the ever-evolving landscape of technology, telecommunications, and communications enables us to help our clients adapt to new opportunities to innovate and add value. We provide unparalleled solutions in the modern industry, with a focus on contact center technology.

Our team of experts has a deep understanding of the complexities of contact center operations, and we are dedicated to simplifying the process of procuring the latest technology solutions. We provide our clients with a curated menu of over 50 vetted vendors, and can help narrow down the choices to expedite the search. With our assistance, clients can save time, energy, and cost, while still finding the forefront of next-generation technology.

At our company, we believe in providing a personalized approach to every client. We take the time to understand their unique needs and challenges, and then work tirelessly to find the right technology solutions. We are proud to offer our services at no cost to our clients, and we are committed to transparency and honesty in all of our dealings.

Services Offered

We specialize in providing a wide range of technology solutions for contact centers, including:

• CCAAS (Contact Center as a Service) Solutions
• Omnichannel Solutions
• UCAAS (Unified Communications as a Service)
• Benchmarking
• BPO (Business Process Outsourcing)
• iPilot Network Routing
• Gamification
• Caller ID Needs
• Shaken & Stir
• PCI Compliance
• Data Circuit Quotes
• MS TEAMS Onboarding

One of our key areas of expertise is in providing Shaken & Stir solutions for Caller ID needs. With our assistance, clients can ensure that their Caller ID is accurate and trustworthy, which can help to improve customer engagement and reduce the risk of fraud.

We also offer a range of benchmarking services, which can help clients to compare their performance against industry standards and identify areas for improvement. Our team of experts can provide customized benchmarking reports, which can help clients to make informed decisions about their technology investments.

In addition to our technology solutions, we also provide a range of services to support multichannel communications. We can help clients to integrate their voice, video, and messaging channels, which can help to improve customer engagement and streamline operations.

At our company, we are committed to providing our clients with the best possible service. We offer a "Bring Your Own Carrier" platform, which can help clients to save time and money by using their existing carrier relationships. We are also proud to offer a range of PCI compliant solutions, which can help clients to meet the highest standards of data security.

Conclusion

At our company, we are dedicated to helping contact centers find the best technology solutions at no cost. With over 27 years of experience, we have the expertise and knowledge to simplify the procurement process and help our clients save time, energy, and cost. Whether you are looking for CCAAS solutions, Omnichannel solutions, or Caller ID needs, our team of experts can provide the personalized service and customized solutions that you need to succeed. So why choose us? With our unparalleled expertise, commitment to transparency, and personalized approach, we are the ideal partner for any contact center looking to stay ahead of the curve in the ever-evolving world of technology.