Store with confidence, move with ease!
At Northwest Orlando Storage, we're dedicated to providing top-notch self-storage solutions to individuals and businesses in Orlando, Florida. Our state-of-the-art facility is designed to cater to a wide range of storage needs, from small closet-sized spaces to large warehouse units. Our mission is to provide our tenants with the cleanest, most secure storage facility while accommodating every customer's moving and storage needs through effective management of a highly motivated and well-trained staff.
Our Services
We offer a variety of unit sizes to suit your specific storage needs, including climate-controlled units, drive-up accessible units, and RV and boat parking spaces. Our facility is equipped with advanced security features, including 24-hour video recording, electronic gate access, and individual door alarms. We also provide a range of convenient amenities, such as online rentals, online payments, and truck rentals.
Our Commitment to You
At Northwest Orlando Storage, we're committed to providing exceptional customer service and ensuring that our tenants have a seamless storage experience. Our friendly and helpful staff are always available to assist with any queries or concerns. We strive to create a welcoming and secure environment that exceeds our tenants' expectations.
Overview of Northwest Orlando Storage
Northwest Orlando Storage has received a mix of positive and negative reviews from its customers. The majority of the reviews are overwhelmingly positive, with customers praising the friendly and helpful staff, clean facilities, and competitive pricing.
Positive Feedback
Many customers have praised the staff at Northwest Orlando Storage, particularly Crystal, Rayna, Denise, and Arnie, for their excellent customer service, helpfulness, and professionalism. The facility's cleanliness, secure environment, and convenient features such as online portals for easy check-in have also been praised. Several customers have also mentioned the affordable pricing and value for money.
Negative Feedback
On the negative side, some customers have expressed dissatisfaction with the company's policies and fees, citing instances of unexpected charges and poor communication. A few customers have also reported instances of break-ins and damages to their stored items. Additionally, some customers have expressed frustration with the limited access hours and the requirement for locks on units.
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