Business Details
12 Years
experience
Emergency
services
Your Trusted Partner for IT Services & Computer Repair
Founded in 2014, Friendly Computers has established itself as Spokane's premier computer repair and IT support provider. With over a decade of experience and 30,000+ satisfied customers, our certified technicians deliver comprehensive solutions for residential and commercial clients. We specialize in hardware/software repairs, virus removal, data recovery, and network infrastructure, combining technical expertise with personalized service.Our commitment to stress-free diagnostics and transparent communication ensures clients receive cost-effective solutions tailored to their specific needs. Backed by a 100% satisfaction guarantee, we maintain 24/7 availability for urgent tech emergencies while prioritizing community-focused service through two Spokane-area locations.
Services
Computer Repair
Virus Removal
Data Recovery
Networking Solutions
Apple Repair
Remote Support
Hardware Upgrades
Server Maintenance
Custom Builds
Media Streaming Setup
Details
- Year established: 2014
Highlights and features
- Certified technicians with 10+ years of local experience
- 30,000+ successful computer repairs completed
- No-pressure diagnostic and repair process
- On-site and remote support options available
- Thorough hardware/software analysis before repairs
What people say
Friendly, knowledgeable staff
Quick service turnaround
Saved marriages
Stress-free experience
No-pressure approach
Services
Computer Repair
Our certified technicians diagnose and fix hardware/software issues for all computer brands. We provide same-day repairs for common problems like power supply failures, motherboard issues, and operating system errors. With both on-site and remote support options, we minimize downtime for residential and business clients while ensuring long-term reliability through thorough diagnostics.
Virus Removal
We eliminate viruses, spyware, and ransomware using advanced detection tools and preventive measures. Our technicians perform complete system scans, remove malicious software, and implement security protocols to prevent future infections. We also offer personalized guidance on safe browsing practices and recommend tailored protection solutions based on individual usage patterns and risk factors.
Data Recovery
Specialized recovery services retrieve lost data from damaged storage devices using clean-room facilities when necessary. We handle accidental deletions, hard drive failures, and corrupted systems while offering multiple recovery options. Our technicians assess each case individually to determine the most effective and cost-efficient solution for retrieving critical business or personal data.
Networking Solutions
We design and implement wired/wireless networks for homes and businesses with 2-200 devices. Our services include router configuration, firewall installation, and secure remote access solutions. We optimize network performance for streaming media, file sharing, and business operations while providing ongoing maintenance to ensure stable connectivity and data protection across all connected devices.
Apple Repair
Specialized Apple device repairs cover iMacs, MacBooks, and Power Macs with screen replacements, hardware upgrades, and OS troubleshooting. We maintain Apple-specific diagnostic tools and offer cross-platform support for mixed networks. Our technicians also assist with Windows migration on Mac systems and provide maintenance plans to extend device lifespan while preserving system integrity.
People
Jim
Owner
Owner with 10 years of experience in IT solutions, leading Friendly Computers' mission to provide stress-free tech support. Committed to customer satisfaction and community-focused service through two Spokane locations.
Glenn
General Manager
General Manager overseeing business operations and technical support. Ensures efficient service delivery and client communication for residential and commercial clients since 2012.
Anya
Senior Technician
Senior technician specializing in virus removal and system recovery with 8 years of experience. Known for patient, thorough problem-solving and exceptional customer education during repair processes.
Chris
IT Specialist
IT specialist handling hardware/software repairs and network solutions. Recognized for clear communication and step-by-step guidance during complex system troubleshooting and data recovery operations.
Sam
Technical Support Lead
Technical support lead managing repair workflows and quality control. Maintains expertise in emerging tech trends while ensuring consistent service standards across all customer interactions.
Questions
Do you offer emergency computer repair services?
Yes, we provide 24/7 emergency tech support with immediate assistance for critical computer failures affecting personal or business operations.
Can you repair both Windows and Apple devices?
Yes, we specialize in repairs for all Windows PCs and Apple devices including MacBooks, iMacs, and Power Macs with OS-specific solutions.
What data recovery options are available?
We offer software-based recovery for logical failures and partner with industry leaders for clean-room recovery of mechanically damaged storage devices without upfront fees.
Do you provide business IT support services?
Yes, we offer comprehensive business IT services including server maintenance, network security, and managed IT solutions with customized support plans.
How long does typical computer repair take?
Most standard repairs complete within 24-48 hours, with urgent cases prioritized and handled same-day when possible using our two Spokane locations.
