At Winsor Brook Property Advisors, we are dedicated to providing comprehensive real estate solutions through experience, knowledge, and commitment. Our team of experts, led by Jessica Smith and Scott Smith, has been serving the Dover, NH community for over 20 years, offering a wide range of services including property management, buying and selling, and real estate investment opportunities.
Our Services
As a full-service real estate company, we understand the importance of providing personalized attention to each client's unique needs. Our property management services include overseeing all financial and contract management, on-site physical management, and tenant and vendor management. We also specialize in commercial sales, leasing, and property management, ensuring that our clients receive the best possible service.
Our apartment rentals inventory includes a wide range of properties, from cozy one-bedroom units to spacious three-bedroom apartments, all carefully selected to meet the highest standards of quality and comfort. We also offer short-term rentals and self-storage facilities, making us a one-stop-shop for all your real estate needs.
Our Mission
At Winsor Brook Property Advisors, our mission is to provide exceptional service, unmatched expertise, and unwavering commitment to our clients. We strive to build long-term relationships based on trust, respect, and open communication, ensuring that our clients receive the best possible real estate experience.
Our Team
Our team of experts is led by Jessica Smith, who specializes in commercial sales, leasing, and property management, and Scott Smith, who specializes in property management and residential sales and leasing. With over 20 years of combined experience, our team is dedicated to providing exceptional service and unmatched expertise to our clients.
Responsiveness
Winsor Brook's responsiveness is a mixed bag, with some reviewers having positive experiences and others having negative ones. On the negative side, Christopher Lai reported that it took multiple calls to get in touch with them, and even then, it was a challenge to get a response. On the positive side, multiple reviewers praised the company's responsiveness, with Kat St Germain, Brian St Laurent, and Sean Hanscom all mentioning how easy it was to reach them and how quickly they responded to issues.
Staff
Many reviewers praised the company's staff, particularly Arianna, Erik Roy, Jessica Smith, and Scott Smith. Erik Roy was singled out for his exceptional service, with multiple reviewers mentioning his prompt response to issues, his passion for his clients, and his ability to resolve concerns in a timely manner.
Property Management
Several reviewers praised Winsor Brook's property management services, including Brian St Laurent, who reported that they saved his association money, and Sean Hanscom, who noted a significant decrease in emergency calls. Randa Mace and Stephen McKinney also praised the company's management style, with Randa Mace mentioning that Erik Roy was frequently on-site and personally involved in managing the property.
Customer Service
Many reviewers praised Winsor Brook's customer service, with Martha reporting that the office staff gave exceptional, prompt, and courteous service. Julie Cotrupi also praised Erik Roy's reliable and efficient service, and Kat St Germain mentioned that Arianna was always kind, friendly, and quick to point her in the right direction.
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