Business Details
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services
Managed IT Services & Cybersecurity Experts in New Mexico
Haloed Solutions was founded to revolutionize IT support for small businesses by prioritizing human-centric solutions. Our team of seasoned professionals believes technology should empower businesses rather than create stress. With a focus on personalized service, we deliver tailored IT strategies that enhance operational efficiency and security. Our proactive approach includes 24/7 monitoring, strategic consulting, and predictable pricing models to eliminate budget uncertainty. By treating clients as partners rather than case numbers, we foster trust through transparent communication and customized support. Our expertise spans managed IT services, cybersecurity frameworks, compliance management, and business continuity planning.We distinguish ourselves through a commitment to understanding each client's unique needs while maintaining rigorous technical standards. Our service portfolio integrates cutting-edge tools with practical implementations that align with business objectives. With a proven track record in safeguarding data and optimizing IT infrastructure, we combine technical proficiency with approachable service delivery. Our dedication to continuous improvement ensures clients benefit from both advanced technology solutions and genuine human connection.
Services
Managed IT Services
Cybersecurity Solutions
Business Phone Systems
Data Backup
Compliance Management
Network Solutions
Website Development
VoIP Services
Security Training
Highlights and features
- We provide 24/7 proactive IT monitoring and support
- Our team holds certifications in network security and compliance standards
- We specialize in creating customized IT strategies for small businesses
- We implement multi-layered cybersecurity frameworks with AI-powered protection
- Our predictable pricing model eliminates budget uncertainty
Associations and certifications
- ISO 27001
- HIPAA
- CMMC
- NIST CSF
What people say
24/7 monitoring
Personalized solutions
Cybersecurity expertise
Reliable backups
Services
Proactive Managed IT Services
Our 24/7 monitoring system prevents technical issues before they impact operations. We handle software updates, security patches, and network optimization to maintain system integrity. This service ensures businesses maintain productivity through continuous IT support and immediate problem resolution, allowing clients to focus exclusively on their core operations.
Managed Cybersecurity
Multi-layered protection includes next-gen firewalls, AI-powered endpoint security, and 24/7 threat monitoring. We implement encryption protocols and multi-factor authentication while providing security awareness training for staff. Regular compliance audits ensure adherence to industry standards like HIPAA and NIST CSF frameworks for regulated businesses.
Data Backup & Recovery
Cloud-based backup systems ensure data protection with encrypted offsite storage and business continuity planning. Our solutions enable rapid recovery of mission-critical data following system failures or disasters. We customize recovery timelines to business needs while maintaining data integrity through continuous monitoring and verification processes.
Business Phone Systems
Cloud-based communication solutions include mobility features and cellular backup options for uninterrupted connectivity. Our VoIP systems support remote work environments with integrated messaging and desktop applications while maintaining enterprise-grade reliability and scalability for growing businesses.
Compliance Services
We help organizations meet regulatory requirements through policy documentation, risk assessments, and audit preparation. Our compliance tools include SIEM implementation and security frameworks tailored to HIPAA, CMMC, and PCI standards while providing ongoing documentation tracking for regulatory submissions.
People
John Ivey
Owner
John Ivey founded Haloed Solutions with a vision to transform IT support through personalized service. With extensive experience in technology management, he leads the company's strategic direction while maintaining direct client relationships through executive leadership.
Questions
What does Haloed Solutions do?
We provide managed IT services including 24/7 monitoring, cybersecurity, cloud services, and strategic technology planning for small businesses.
What industries do you specialize in?
We have experience with accounting firms, financial advisors, construction companies, and legal professionals.
Do you offer on-site support?
Basic on-site support is included under service contracts for essential issues and maintenance.
How do you handle compliance requirements?
We provide compliance support for NIST CSF, HIPAA, PCI, and other regulatory frameworks.
What service plans do you offer?
We offer PurpleHalo plans with essential security services and PurpleHalo Premium with advanced compliance tools.
How do you differ from other IT companies?
We use a 'Human Approach to IT' focusing on personalized service without automated systems or technical jargon.
