Transforming Your Living Space, One System at a Time.
Welcome to CounterStrike Security & Sound, your premier custom electronics integrator serving Southwest Florida and parts of the Caribbean. We're a locally owned and operated company, founded in 2005 by two industry veterans and a father-son duo. Our team is committed to providing creative, custom, and comprehensive solutions for our clients, from consultation to design, sales, installation, training, monitoring, and maintenance.
Company Overview
Our goal is to help each client achieve a system that fits their needs, budget, and lifestyle. We've built a great reputation since 2005 and have surpassed our initial roadmap for serving clients' needs in custom electronics. We've evolved from a home security company to a full-service custom electronics integrator, offering a wide range of solutions including security, entertainment, smart home automation, and more.
Our Services
We offer a comprehensive range of services, including:
- Security: Alarm systems, monitoring, and video surveillance to keep your home or business safe and secure.
- Entertainment: Custom audio and video solutions, including SONOS whole-home sound systems, outdoor and landscape audio, and video TVs and installation.
- Smart Home Automation: Control4 home automation, structured wiring, WiFi everywhere, Lutron lighting, and OvrC platform to bring convenience and control to your fingertips.
- Starlink Internet: Professional installation and support for high-speed internet solutions.
- New Construction: We work with builders and homeowners to design and install custom electronics systems in new homes.
Why Choose Us?
We're a family-owned and operated business dedicated to providing exceptional service and support. We don't use subcontractors, and our skilled installation and service team can handle any scenario. We're licensed, insured, and proud of our reputation for excellence in Southwest Florida.
Get a Free Quote
Ready to learn more about how CounterStrike Security & Sound can help you achieve your custom electronics goals? Contact us today to schedule a consultation and receive a free quote.
Overall Excellent Experience
The majority of customers have had an excellent experience with CounterStrike Security & Sound. Many reviewers praised the technicians, such as Jeff, Andy, Joseph, and Shawn, for their professionalism, knowledge, and friendly demeanor. Customers appreciated the technicians' ability to explain the systems and equipment, making sure they understood how to use them. The technicians' attention to detail and cleanliness were also highlighted as notable strengths.
Positive Comments
Reviews highlighted the company's excellent customer service, timely responses, and professionalism. Many customers were satisfied with the installation process, praising the technicians' ability to set up and explain the systems. Some reviewers also mentioned the office staff's helpfulness and responsiveness.
Areas for Improvement
A few customers had negative experiences, citing issues with scheduling, communication, and technical problems. Some reviewers mentioned that the company's representatives were rude or unhelpful, leading to frustration and distrust.
Specific Issues
Some specific issues were mentioned, such as:
- Scheduling conflicts and delays
- Technical problems with internet connectivity and security systems
- Lack of communication and responsiveness from representatives
- Unprofessional behavior from some technicians or representatives
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