Business Details
16 Years
experience
Your Trusted Jewelry Store in Sheridan, WY
At On The Rocks Jewelry, we believe jewelry is a deeply personal expression of individuality. Since 2010, our team has specialized in creating custom pieces that reflect each client's unique story. Our collaborative approach prioritizes education and communication, ensuring every customer feels confident in their purchase decisions. With expertise in certified appraisals and on-site repair services, we combine technical precision with personalized attention. Our Sheridan, Wyoming boutique showcases distinctive designs while serving clients nationwide through virtual consultations. Owner Marisa Olson's gemological training informs our commitment to quality and transparency.We maintain rigorous standards for craftsmanship, offering only original condition returns and clear policies for exchanges. Our bench jeweler's skills support both restoration projects and bespoke creations, reinforcing our reputation for excellence. By focusing on meaningful customer relationships rather than transactional interactions, we've built a business that values integrity as much as artistry. This philosophy has allowed us to serve diverse clientele across the United States while maintaining local community connections.
Services
Custom Jewelry Design
Certified Appraisals
Jewelry Repair
Personalized Consultations
Bench Jeweler Services
Details
- Year established: 2010
Highlights and features
- We offer personalized jewelry consultations with gemological expertise
- Our bench jeweler provides on-site repair and custom design services
- We maintain certified appraisal standards for accurate valuations
- We serve clients nationwide through virtual consultations
- Our collaborative approach prioritizes customer education and satisfaction
Services
Custom Jewelry Design
Our custom design process transforms personal stories into unique jewelry pieces. Clients work directly with our gemologists and bench jeweler to create one-of-a-kind designs. We guide customers through material selection, design refinement, and production oversight to ensure perfect results.
Certified Appraisals
We provide detailed, certified appraisals for insurance, estate planning, or personal knowledge. Our gemologists use industry-standard methodologies to assess quality, authenticity, and market value. Each appraisal includes comprehensive documentation and professional photography.
Jewelry Repair
Our on-site bench jeweler handles all repair needs from simple resizing to complex restorations. We use professional tools and techniques to maintain structural integrity while preserving original design elements. Repairs include ring sizing, prong replacement, and cleaning services.
Personalized Consultations
We offer tailored consultations to help clients find perfect pieces. These sessions focus on understanding personal style, budget considerations, and practical requirements. Our experts provide honest advice about quality factors and long-term value.
Bench Jeweler Services
Our skilled bench jeweler creates custom pieces and performs precision repairs. Services include metalworking, stone setting, and design modifications. We maintain strict quality control while preserving the artistic integrity of original designs.
People
Marisa Olson
Owner
Marisa Olson founded On The Rocks Jewelry in 2010 after completing gemology training. Her expertise in diamonds and gemstones informs our educational approach to sales. She oversees all custom design projects and maintains quality standards.
Questions
What jewelry services do you offer?
We provide custom jewelry design, certified appraisals, jewelry repair, and personalized consultations. Our bench jeweler handles both creation and restoration projects.
Can I return jewelry purchases?
We offer 10-day full refunds and 30-day store credit for eligible items. Custom, engraved, and sale items are non-returnable. See our detailed return policy for specifics.
Do you work with out-of-town clients?
Yes, we serve clients nationwide through virtual consultations and secure shipping options while maintaining our Sheridan, Wyoming boutique services.
How do custom jewelry designs work?
Our process begins with a consultation to understand your vision. We create design sketches, discuss material options, then produce your piece using traditional craftsmanship techniques.
Are your appraisals certified?
Yes, our appraisals are conducted by trained gemologists using industry standards. We provide detailed documentation for insurance or estate planning purposes.
