WE PUT THE ROYALTY IN YOUR RENTALS. Let Us Serve You!
At Royalty Rentals, we believe that every event should be treated like royalty. We understand the frustration of renting party equipment only to worry about whether it will be delivered on time, or even whether it will arrive at all. We've been there ourselves, and that's why we started this company. We want to make sure that our customers can focus on enjoying their special day, not stressing over the logistics.
Our Mission
Our mission is to provide exceptional customer service, high-quality equipment, and a personal touch that you won't find with larger, impersonal rental companies. We take pride in our attention to detail, and we're committed to making sure that every event we cater to is truly memorable.
Our Services
We offer a wide range of products to make your event unforgettable, including:
- Tables: From farmhouse-style tables to elegant dinner tables, we have a variety of styles and sizes to fit your needs.
- Chairs: From comfortable banquet chairs to elegant white chairs, we have a wide range of options to suit your style.
- Linens: We offer a range of linens in various colors and fabrics to match your event's theme and aesthetic.
- Tents: From small pop-up tents to large frame tents, we have the perfect solution for your outdoor event.
- Catering Items: We offer a variety of catering items, including linens, dishes, and glassware, to make your event planning even easier.
Why Choose Royalty Rentals?
At Royalty Rentals, we believe that every event is unique, and we're committed to providing personalized service to match. Here are just a few reasons why we're the ideal choice for your event:
- Quality Rental Items: We only rent high-quality equipment that is meticulously maintained to ensure a seamless event.
- Prior Day Delivery: We offer the convenience of prior-day delivery, so you can focus on preparing for your event without the stress of last-minute worries.
- Competitive Nominal Delivery Fees: We believe that delivery fees should be reasonable and transparent, which is why we offer competitive rates that fit your budget.
- Experienced Event Consultants: Our team of experienced event consultants will guide you through every step of the process, from planning to execution, to ensure that your event is truly unforgettable.
What Our Customers Say
We're proud of our reputation for exceptional service and quality equipment. Here's what some of our satisfied customers have said:
- "Royalty Rentals was great. I made several calls and they had the best prices and were the most helpful on the phone. They delivered on time and with a product that was better than expected. Would use them again!" - Jazzercise Phoenix
- "I first used Royalty Rentals for a last-minute birthday party, and it exceeded our expectations. They offered delivery or pickup, and the cherry on top was that you can pick up your equipment the day before, which is a lifesaver. And the cherry on top of that cherry is that you can drop off your equipment the day after your event, which means less stress during the aftermath." - Happy Customer
- "Royalty Rentals were very easy to work with, there was rain expected, and they were prepared to bring more tarps and covers for the dance floor we rented." - Satisfied Customer
Contact Us
At Royalty Rentals, we're committed to providing exceptional service and high-quality equipment for your event. Contact us today to learn more about our services and how we can help make your event truly unforgettable.
Ease of Use and Communication
Many reviewers praised Royalty Rentals for their ease of use and communication. The process of placing an order, making payments, and coordinating pick-up and drop-off was described as straightforward and easy. Some customers appreciated the reminders for pick-up and delivery, as well as the assistance with loading and unloading equipment.
Customer Service
The staff at Royalty Rentals was consistently praised for their friendliness, helpfulness, and efficiency. Reviewers appreciated the personalized service and willingness to accommodate special requests. However, one reviewer had a negative experience with the customer service department, citing difficulties in getting a hold of someone and resolution to their issues.
Quality of Equipment
The quality of the rented equipment was a major concern for several reviewers. Some praised the condition of the equipment, describing it as clean and well-maintained. However, one reviewer had a negative experience, reporting that the equipment was damaged and not in good condition.
Reliability and Follow-Through
Some reviewers expressed concern about the reliability of Royalty Rentals. One reviewer had an order cancelled at the last minute, and another reviewer reported difficulties in getting a refund after cancelling an order.
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