Business Details
Emergency
services
Your Trusted Partner for Home Health Care Services
At Neighborly Home Care, we understand the profound challenges families face when seeking reliable care for elderly or disabled loved ones. Founded on the principles of trust, compassion, and expertise, our agency was established to provide dignified, personalized care that allows seniors to age in place comfortably. With over 25 years of collective experience in home health services, our team of rigorously screened caregivers delivers 24/7 support tailored to individual needs, from daily living assistance to specialized dementia care. We prioritize transparency, offering customizable care plans developed through comprehensive in-home assessments and ongoing family collaboration.Our proprietary caregiver matching process ensures compatibility, while our telephony-based monitoring system guarantees accountability. As a fully bonded and insured agency, we employ only licensed professionals, providing families peace of mind through consistent quality oversight and continuous caregiver education. Our commitment to innovation is matched by our dedication to preserving client independence, making us a trusted partner for thousands of families across Pennsylvania and Delaware.
Services
Senior Care
Disability Care
Transportation Services
Respite Care
In-Home Elder Care
24-Hour Care
Companion Care
Recovery Care
Hospital Stay Support
Dementia Care
Highlights and features
- We offer 24/7 personalized caregiver support with same-day service availability
- Our caregivers undergo rigorous screening with only top 20% candidates selected
- Customizable care plans developed through comprehensive in-home assessments
- Proprietary caregiver matching system ensures personality and need compatibility
- Telephony-based monitoring system tracks caregiver arrival/departure times accurately
What people say
Become part of the family
Depend on her being there
Compassionate and qualified aides
Professional and proactive caregivers
Seamless care transition
Services
Senior Care
Our senior care services address age-related challenges through personalized assistance with daily living activities, medication management, and nutritional support. Trained caregivers help maintain clients' independence while ensuring safety in home environments. We specialize in managing conditions like Alzheimer's and Parkinson's disease through tailored care plans that adapt to evolving needs.
Disability Care
We provide comprehensive care for adults with physical and cognitive disabilities through customized support plans. Our caregivers assist with mobility, personal hygiene, and household tasks while promoting clients' autonomy. Services include 24-hour live-in care and specialized assistance for individuals with complex medical requirements.
Transportation Services
Our caregivers offer safe transportation for medical appointments, errands, and social outings. Services include accompaniment to healthcare visits with note-taking support and prescription pickup. Wheelchair-accessible transportation ensures clients maintain community connections while receiving necessary care.
Respite Care
We provide temporary care solutions allowing family caregivers to take needed breaks. Services maintain continuity of care during vacations, medical treatments, or personal emergencies. Our caregivers follow existing care routines to ensure seamless transitions and client comfort.
Hospital Stay Support
Our caregivers provide 24/7 hospital companionship, offering advocacy and emotional support during medical stays. Services include doctor communication assistance, medication tracking, and errand management. We ensure patients receive consistent attention while families manage other responsibilities.
People
Rod Rhen
President and Founder
A former military officer and mechanical engineer, Rod Rhen founded Neighborly Home Care with 25+ years healthcare leadership experience. His engineering background drives operational innovation while military service shaped compassionate leadership principles guiding the agency's growth.
Vicky Herbert
Billing and Compliance Specialist
With 10+ years corporate finance experience in the UK, Vicky transitioned to healthcare administration after relocating to Pennsylvania. She ensures financial operations compliance while maintaining client-focused billing practices that reflect the agency's family-oriented values.
Nicole Gamble
Client Service Manager, PA
A Temple University social work graduate with 25+ years elder care experience, Nicole specializes in cognitive impairment support. Her expertise in long-term care advocacy and family engagement enhances client service delivery across Pennsylvania.
Sharon Murphy
Agency Director, DE
With over 15 years home care leadership in Delaware, Sharon combines administrative expertise with direct care understanding. Her focus on continuous improvement drives quality enhancements in personal care service delivery across Kent and Sussex counties.
Questions
How quickly can care begin?
Services often start within 72 hours through our expedited intake process, with advanced planning options available for scheduled hospital discharges.
Do you provide written care plans?
Yes, we develop individualized service plans through in-home assessments, reviewed regularly by professional care managers and assigned caregivers.
What transportation services are available?
Our caregivers provide medical appointment transport with note-taking support and errand assistance using client or caregiver vehicles.
How are caregivers supervised?
Professional Care Managers conduct regular visits and phone checks while our telephony system tracks caregiver attendance and service delivery.
Can care be provided in assisted living facilities?
Yes, we offer supplemental one-on-one care in private homes, hospitals, and residential facilities including assisted living communities.
What payment options exist?
We accept private pay and long-term care insurance, assist with Medicaid waiver programs, and provide transparent billing with no hidden fees.
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