When Disaster Strikes, We'll Be There to Restore Your World
At Aeroscopic Environmental, our commitment to excellence has been unwavering since our inception in 1958. Our founder, Joe Spiszman, recognized the need for a specialized restoration service in Los Angeles, and his vision has propelled us to become one of the leading restoration companies in the area. With a sterling reputation and A+ BBB rating, we have consistently delivered top-notch services to our clients, earning their trust and loyalty.
Our Services
Aeroscopic Environmental offers a wide range of services designed to address various environmental remediation needs. Our certified technicians are trained to provide expert solutions for water and flood damage restoration, fire and smoke damage restoration, crime scene and trauma cleanup, sewage and biohazard cleanup, mold removal and remediation, air quality testing, and reconstruction services. We understand that every crisis is unique, and our team will devise a customized plan to restore your property to its pre-loss condition.
Our Expertise
Our team of highly trained technicians is equipped to handle any scale of project, from residential properties to commercial and industrial facilities. We utilize cutting-edge technology and adhere to the highest standards of quality, ensuring that our services meet the most stringent requirements. Our expertise encompasses:
- Water and flood damage restoration
- Fire and smoke damage restoration
- Crime scene and trauma cleanup
- Sewage and biohazard cleanup
- Mold removal and remediation
- Air quality testing
- Reconstruction services
Our Commitment
At Aeroscopic Environmental, we are dedicated to providing exceptional service, ensuring that our clients receive prompt, reliable, and cost-effective solutions. Our 24/7 emergency services guarantee a swift response to your crisis, minimizing downtime and allowing you to get back to your normal routine. We strive to build long-term relationships, and our commitment to excellence has earned us an A+ rating with the Better Business Bureau.
Excellent Customer Service and Results
Many reviewers have praised Aeroscopic for their exceptional customer service, professionalism, and results. The team has been described as efficient, trustworthy, and responsive, with some even mentioning that they went above and beyond to resolve issues. The company's employees have been commended for their knowledge, communication skills, and attention to detail, with some customers even thanking them for their dedication and care.
Aeroscopic has also received praise for their prompt and professional service, with some customers noting that they were responsive in emergency situations. The company's ability to coordinate with insurance companies and other parties has also been acknowledged as a major asset.
Poor Customer Service and Lack of Transparency
However, some reviewers have expressed disappointment and frustration with Aeroscopic's customer service. One reviewer reported that the company's employees helped themselves to their jewelry, while another reported that the company failed to communicate effectively and was unresponsive to their concerns.
Another reviewer mentioned that the company's interdepartmental communication was non-existent, leading to frustration and delays in the resolution of their issue. There have also been reports of misinformation and broken promises, which has led to a lack of trust in the company.
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