Excellence in Service, Quality in Tires
At Big 4 Tire, we have a rich history of providing exceptional service and quality products to our customers in East Syracuse and Syracuse, New York. Since 1986, our team of experts has been dedicated to helping our customers find the right tires for their vehicles. We take pride in being a pillar of the Syracuse NY community, and we strive to provide the best tire sales and services to our customers.
Our Services
We offer a wide range of services to cater to the needs of our customers. Our team of highly qualified technicians is well-equipped to handle a variety of maintenance and repair services, including:
- Oil changes
- Brake services
- Shocks and struts
- Alignment
- Transmission fluid flush
- And many more
Our technicians are trained to work on both foreign and domestic vehicles, ensuring that you receive the best service for your vehicle.
Tire Brands
We carry a wide range of tire brands to suit your vehicle's needs. Our collection of tire brands includes:
- BFGoodrich Tires
- Bridgestone Tires
- Continental Tires
- Cooper Tires
- Dunlop Tires
- Firestone Tires
- General Tires
- Goodyear Tires
- Hankook Tires
- MICHELIN Tires
- Nokian Tyres
- Toyo Tires
- Uniroyal Tires
Location
We have two convenient locations for your convenience:
- 230 Old Bridge Street, East Syracuse, NY 13057
- 149 Midler Park Drive, Syracuse, NY 13206
Contact Us
You can reach us at:
(315) 432-4444 (East Syracuse location)
(315) 437-0329 (Syracuse location)
Our hours of operation are:
Monday to Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Overall Experience
The majority of customers have had positive experiences with Big 4 Tire, with many praising the company's professionalism, prompt service, and competitive pricing. Several customers have returned to the company for repeat business, citing its honesty, politeness, and accommodating staff.
Strengths
Big 4 Tire has been praised for its excellent customer service, with many customers commenting on the company's willingness to go above and beyond to ensure customer satisfaction. The company's technicians have been described as knowledgeable, friendly, and efficient, and the company's prices have been found to be competitive.
Weaknesses
A few customers have reported issues with the company's communication, with one customer experiencing delays and misunderstandings regarding repairs. Another customer was dissatisfied with the company's handling of a repeat issue, stating that the problem was not resolved properly.
Additional Notes
One customer noted that they were surprised to find that the company charged for "shop supplies" even for small jobs, while another customer expressed concern about the company's handling of a car's suspension repair.
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