Business Details
36 Years
experience
Your Trusted Flagstaff Bike Shop Since 1990
Since 1990, Single Track Bikes has been Flagstaff's premier destination for cyclists of all levels. Founded by brothers Ken and Andy Salmon, our shop began as a compact grassroots operation focused on expert service and guidance. Over three decades, we've grown into a 3,000-square-foot facility near Northern Arizona University while maintaining our core values of honesty, fairness, and community support. Our team of certified mechanics brings decades of combined experience in bicycle maintenance, specializing in suspension systems, e-bikes, road bikes, and specialty vehicles. We prioritize customer education and personalized service over aggressive sales tactics, offering a welcoming environment where cyclists receive expert advice without attitude.With low employee turnover and high customer satisfaction, we've built lasting relationships through consistent service excellence, free post-purchase tune-ups, and active involvement in local cycling organizations. Our commitment to quality extends to our curated selection of Trek, Gazelle, Electra, and Surly bicycles, complemented by thousands of parts and accessories. We maintain rigorous safety standards for repairs, declining work that cannot be completed reliably, and focus exclusively on human-powered vehicles to ensure specialized care.
Services
Bike Sales
E-Bike Repairs
Suspension Service
Bike Rentals
Wheel Builds
Bike Fitting
Chain Installation
Tire Replacement
Brake Bleeding
Drivetrain Maintenance
Details
- Year established: 1990
Highlights and features
- 30+ years of local cycling expertise since 1990
- Certified mechanics specializing in e-bikes and suspension systems
- Free post-purchase tune-ups for first year ownership
- Curated selection of 4 major bicycle brands in stock
- Community-focused business supporting local cycling organizations
What people say
Expert knowledge
Prompt repairs
Friendly staff
Quality products
Community involvement
Services
Bike Repair
Our certified mechanics handle all bicycle repair needs, from basic adjustments to complex suspension work. Services include brake bleeding, drivetrain optimization, and wheel truing. We service all brands and models with 24-48 hour turnaround for standard repairs. Specialized equipment ensures precise adjustments for road, mountain, and e-bikes.
E-Bike Service
Specialized maintenance for Trek, Gazelle, and Electra e-bikes using Bosch, Shimano, and TQ systems. Our technicians perform diagnostic testing, battery maintenance, and motor calibration. We prioritize safety checks and system integrity verification. Repairs completed with manufacturer-approved parts and procedures to maintain warranty compliance.
Bike Fitting
Flagstaff's longest-tenured bike fitter provides 10-step positioning analysis to optimize rider comfort and efficiency. Using dynamic assessment techniques, we adjust saddle height, handlebar position, and cleat alignment. Custom solutions for road, mountain, and commuter cyclists to prevent injury and enhance performance through proper biomechanical alignment.
Bike Sales
Authorized dealer for Trek, Electra, Gazelle, and Troxus bicycles with access to hundreds of models. Our inventory includes road, mountain, hybrid, and specialty bikes. Free professional assembly and first-year tune-ups included with all new bike purchases. Expert guidance helps customers select the perfect bicycle for their riding style and terrain.
Wheel Builds
Custom wheel building using high-quality hubs and rims matched to rider requirements. Technicians measure components precisely, select appropriate spokes, and ensure proper tensioning. One-year craftsmanship warranty covers all builds. Services include truing, spoke replacement, and hub overhaul for both road and off-road applications.
People
Kyle H
President
President since 2017 with 13 years of hands-on experience. Started as entry-level technician in 2009, progressing to store manager before assuming leadership. Specializes in bike fitting and business operations while maintaining shop floor presence.
Jared G
Treasurer
Treasurer combining financial expertise as CPA with cycling industry knowledge. Former employee and teammate of Kyle H. Oversees financial operations while ensuring fiscal responsibility aligns with business values.
Paul W
Service Tech
Experienced service technician handling complex repairs and maintenance. Part of the skilled team providing expert mechanical services for all bicycle types while maintaining high-quality standards.
Blaise F
Service Tech
Certified mechanic specializing in suspension systems and e-bike maintenance. Contributes technical expertise to the service department while ensuring timely completion of customer repairs.
Art K
Sales and Service
Dual-role team member assisting customers with product selection and providing mechanical support. Combines sales knowledge with technical skills to deliver comprehensive cycling solutions.
Questions
Do you service all bicycle brands?
Yes, we service all brands including non-purchased bikes. However, we may decline repairs on unsafe or unsupported models.
What e-bike brands do you support?
We service Trek, Electra, Gazelle, and Troxus e-bikes with Bosch, Shimano, TQ, and Bafang systems. Some direct-to-consumer brands accepted.
Do you offer bike fitting services?
Yes, Flagstaff's longest-tenured bike fitter provides comprehensive 10-step positioning analysis for optimal rider comfort.
What repair turnaround time should I expect?
Standard repairs complete in 24-48 hours. In-season repairs may take 72-96 hours. Appointments available for urgent needs.
Do you have payment plans?
We offer financing options for major purchases. Contact us for details about available payment solutions.
Can I bring non-bike items for repair?
We service human-powered vehicles only. No motorized devices except e-bikes with cranks and pedals.
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