Crystal McKenzie

Welcome to our company, a leading provider of experiential design, branding, marketing communications, and interactive solutions. We are a team of experienced professionals dedicated to helping our clients succeed in their respective markets. With a strong focus on innovation and creativity, we strive to deliver exceptional results that exceed our clients' expectations.

Services

As a full-service agency, we offer a comprehensive range of services designed to help our clients achieve their business goals. Our services include:

Experiential Design

We specialize in creating immersive experiences that engage and inspire audiences. From two and three-dimensional forms and graphics to signage for the built environment, including wayfinding systems, architectural graphics, signage, exhibit design, pictogram design, retail and store design, mapping, and themed environments, we have the expertise to bring your vision to life.

Branding

A company's brand identity is a unique set of associations that a brand aspires to maintain with its customer. At our company, we understand the importance of a strong brand identity, and we work closely with our clients to develop and maintain associations that represent their strategic goals. Our branding services include brand strategy, creative development, brand identity design, and brand guidelines.

Interactive Design

In today's digital age, interactive design is more important than ever. At our company, we have a 9-step process using a proprietary CMI Interactives Development Matrix to achieve results in the interactive environment. Our interactive design services include website design and development, mobile app design and development, e-learning solutions, and interactive exhibits.

Marketing Communications

Corporate communications are a critical internal function, and the design of these internal messages goes a long way toward establishing and strengthening a company image from the inside out. At our company, we translate complex concepts into compelling messages that resonate with audiences. Our marketing communications services include corporate communications, public relations, content marketing, and social media management.

Wayfinding & Signage Design

Effective wayfinding and signage design is essential for any built environment. At our company, we specialize in creating intuitive and accessible wayfinding and signage systems that enhance user experience and promote safe and efficient movement. Our wayfinding and signage design services include master planning, signage design, fabrication, and installation.

Exhibition Design

At our company, we create engaging and informative exhibition experiences that educate, entertain, and inspire. From museum exhibits to trade shows, we have the expertise to bring your vision to life. Our exhibition design services include concept development, design development, fabrication, and installation.

Market Research

Understanding your customers and the market is essential for making informed business decisions. At our company, we offer market research services that provide valuable insights into customer behavior, preferences, and trends. Our market research services include market segmentation, customer profiling, competitive analysis, and market trend analysis.

Customer Engagement Strategy & Customer Journey Mapping

At our company, we specialize in creating customer engagement strategies that drive customer loyalty and advocacy. Our customer engagement strategy services include customer journey mapping, customer segmentation, customer experience design, and customer insights.

Customer-focused Product Messaging Strategy

Effective product messaging is essential for driving sales and building brand awareness. At our company, we create customer-focused product messaging strategies that resonate with your target audience and drive results. Our product messaging strategy services include messaging framework development, content creation, and messaging testing.

Customer Service Tools & Management

At our company, we offer a range of customer service tools and management services designed to help you deliver exceptional customer experiences. Our customer service tools and management services include customer support management, help desk software, and customer feedback management.

Conclusion

At our company, we are passionate about helping our clients succeed. With a comprehensive range of services and a team of experienced professionals, we are well-equipped to handle any project, big or small. Contact us today to learn more about how we can help you achieve your business goals.