Heartland Fire Extnguisher Service

Heartland Fire Protection is a leading full-service fire protection services company based in Norfolk, Nebraska, with over 30 years of experience in providing top-notch products and services to businesses and fire stations across the state. Our team of experts is dedicated to providing exceptional service to our customers, ensuring their safety and compliance with fire and safety codes.

Our Services

We offer a comprehensive range of fire protection services, including the sale, installation, and service of kitchen hood and suppression systems, fire alarm systems, fire extinguishers, and industrial suppression systems. Additionally, we provide added value services such as fire and safety code compliance evaluations and staff training. We also service Fire Departments with SCBA testing, compliance tracking, and recertification of tanks.

Our goal is to work closely with our customers to understand their unique needs and provide timely and efficient solutions to ensure their safety and compliance. We pride ourselves on our professionalism, customer service, and attention to detail, ensuring that our customers can focus on their core business while we take care of their fire protection needs.

Our Vision, Mission, and Values

Our vision is to be the Fire Protection Services Company of Choice in our Service Area, and our mission is to be the Most Trusted, Respected, and Dependable Fire Protection Services Company in our Service Area. Our governing value is to provide Exceptional Service to both our External and Internal Customers.

Technology-Driven Solutions

We understand the importance of technology in today's fast-paced world and aggressively embrace the utilization of information technology to better serve our customers. Our customer database tracks every piece of equipment, including serial and model numbers, ensuring that we can schedule services and notify our customers when their equipment needs attention. We also use bar coding and scanning technology to better manage and track our customers' assets.

Computerized Scheduling

Unlike many smaller fire protection service companies, we take the responsibility of notifying our customers when their equipment needs to be serviced. Our scheduling software application, Building Reports, provides our full-time scheduler with a list of customers who are due to be serviced, ensuring that we can verify appointments using email and text messaging.

Businesses Served

We have had the privilege of serving a diverse range of businesses, including manufacturing facilities, hospitals, food processing plants, agribusinesses, retail stores, colleges, energy companies, high schools, auto body shops, restaurants, and churches.