Rest assured with Raven on the job!
At Orange County Honda & Kawasaki, we are proud to be a family-owned and operated business serving the power sports community in Orange County and surrounding areas for over 20 years. Our dealership is dedicated to providing exceptional customer service, competitive pricing, and a wide range of products from industry-leading brands like Honda and Kawasaki.
Our Commitment
We believe that our customers deserve the best, which is why we strive to exceed their expectations in every interaction. Whether you're in the market for a new motorcycle, ATV, or generator, or just need routine maintenance or repairs, our friendly and knowledgeable staff are always happy to assist you.
Our Services
We offer a wide range of services to support our customers' needs, including:
- New Vehicle Sales: We have an extensive selection of new motorcycles, ATVs, and generators from top brands like Honda and Kawasaki.
- Used Vehicle Sales: We also carry a variety of pre-owned vehicles, including motorcycles, ATVs, and generators.
- Parts and Accessories: Our Parts Department carries a vast inventory of OEM and aftermarket parts and accessories for Honda and Kawasaki vehicles.
- Service and Repair: Our highly trained and certified technicians are equipped to handle all types of routine maintenance, repairs, and custom modifications.
- Financing: We offer competitive financing options to help make your purchase more affordable.
Our Staff
Our team of experts is dedicated to providing exceptional customer service and ensuring that our customers leave our dealership feeling satisfied and confident in their purchase. Meet our team:
- General Manager: Phillip Keung: Phillip is responsible for overseeing our daily operations and ensuring that our customers receive the best possible service.
- Parts & Accessories Manager: Jeff LaScalza: Jeff is in charge of managing our Parts Department, ensuring that our customers have access to the products they need.
- Service Manager: Steve LaScalza: Steve is our Service Manager and is responsible for overseeing our Service Department and ensuring that our technicians are equipped to handle any type of repair or maintenance.
- Sales Manager: Dwayne Gunn: Dwayne is our Sales Manager and is responsible for managing our sales team and ensuring that our customers receive the best possible service.
- Service Technicians: Oscar Castillo and Randy Valen: Oscar and Randy are our two skilled service technicians who are dedicated to providing expert maintenance and repairs for our customers' vehicles.
Contact Us
We invite you to visit us at our store located at 650 W Katella Ave, Orange, CA 92867, or call us at (714) 771-9777 to schedule a service appointment, inquire about our latest promotions, or simply to say hello. We look forward to serving you!
Overall Impression
The majority of customers at Orange County Honda Kawasaki have had an excellent experience, with many praising the staff's helpfulness, honesty, and professionalism.
Service and Repair
Many reviewers have praised the service and repair team, particularly Steve, who is described as an "amazing Service master" and highly qualified. Several customers have mentioned that the team has gone above and beyond to resolve issues and provide excellent customer service.
Sales Experience
Customers have praised the sales team, including Dwayne, who is described as "great" and "helpful." Some reviewers have noted that the sales process was transparent and fair, with no pressure to make a purchase.
Prices and Inventory
Several reviewers have mentioned that the prices for maintenance and parts are good, and that the inventory is well-stocked. Some customers have also praised the availability of rare parts.
Negative Comments
However, a few customers have had negative experiences. One reviewer accused the sales staff of being rude and evasive, while another reviewer had a negative experience with a service writer. One reviewer mentioned that the service desk staff was unwelcoming and made them feel like an idiot.
Detailed Summary
The reviews suggest that Orange County Honda Kawasaki has a strong reputation for excellent customer service, particularly in the service and repair department. The sales team is also praised for being helpful and transparent. While there are a few negative comments, the majority of customers have had a positive experience.
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