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Who We Are
At Apex Flooring, we're not just a commercial flooring company - we're a partner in your success. As a leading provider of flooring solutions, we've built a reputation for exceptional service, quality products, and attention to detail. For over a decade, our team has been dedicated to helping businesses like yours thrive, from commercial properties to hospitality and retail industries.
Our Story
Founded in 2008 by Bill Gunnells and Mary Grab, our mission has always been to provide aggressively priced solutions, excellent customer communication, and satisfaction. We believe in taking a personalized approach to every project, focusing on our clients' unique needs and creating efficient and effective solutions. With our dedication to being a 'Single Source Contact', we strive to be an extension of your team, anticipating and addressing your needs every step of the way.
Our Team
Our team consists of experienced professionals who are passionate about what they do. Our management team includes Bill Gunnells, CEO, Tim Bartholomew, Senior Project Manager, Tony Creveling, Project Manager, and Michael Dierdorff, Director of Business Development. With a combined wealth of industry knowledge and expertise, our team is committed to delivering exceptional results and exceeding client expectations.
Our Services
As a one-stop-shop for all your flooring needs, we offer a comprehensive range of services, including:
- Lounges & Seating Areas: Flooring designed for comfort, style, and relaxation, perfect for hospitality and retail spaces.
- Offices & Workspaces: Flooring options reinforced for durability, cleanliness, and modern design, ideal for commercial and industrial settings.
- Lobbies & Entrances: Beautiful and functional flooring for high-traffic areas, ensuring long-term durability and performance.
Why Choose Us
At Apex Flooring, we pride ourselves on our commitment to personalized service, quick response, and specification options to ensure the right product for the right application. Our team is dedicated to being proactive, anticipating potential project issues, and keeping clients well-informed throughout the project.
Get in Touch
We invite you to explore our services and learn more about how we can help your business thrive. Contact us today to schedule a consultation with one of our experienced project consultants.
Overview of Reviews
The reviews for Apex Flooring are mixed, with both positive and negative comments. The company has several experienced contractors working for them, including Tony, who has received rave reviews for his work. However, there have also been issues with scheduling and communication, particularly with regards to rescheduling and ordering. Customers have reported feeling frustrated and disappointed with the company's handling of certain issues.
Quality of Work
Apex Flooring has received high praise for the quality of their work, particularly with regards to installation. Many customers have reported being extremely satisfied with the finished product, citing the attention to detail and professionalism of the installation team. In several cases, customers have gone out of their way to recommend the company to friends and family.
Communication and Scheduling
On the other hand, customers have reported difficulties with communication and scheduling. Several customers have reported having to reschedule installation dates multiple times, and some have been left feeling frustrated and disappointed by the company's handling of these issues. Additionally, some customers have reported feeling ignored or neglected by the company after initial contact.
Customer Service
Apex Flooring's customer service has been praised by some customers, with many reporting that the company's representatives have been friendly, welcoming, and helpful throughout the process. However, others have reported feeling ignored or neglected, and some have reported having to deal with poor communication and scheduling.
Recommendations
Overall, the reviews for Apex Flooring are mixed. While the company has received high praise for the quality of their work and the professionalism of their installation team, customers have reported difficulties with communication and scheduling. Before deciding whether to use Apex Flooring, customers should carefully weigh the potential benefits against the potential drawbacks.
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