Experience the Power of Clean - Guaranteed!
At Jen's House & Commercial Cleaning, we take pride in providing top-notch cleaning services to the Topeka and Lawrence communities. As a locally owned and operated small business, we are committed to delivering exceptional results, attention to detail, and personalized customer service. Our team of IICRC certified, experienced, and insured technicians are dedicated to making your home or office shine.
Our Story
Jen's House & Commercial Cleaning was established in 1999 by Jennifer Hopper, and since then, we have been quietly becoming the premier Topeka and Lawrence home cleaning choice. Our technicians are bonded, highly trained, and fully supervised to offer you the finest cleaning service in the area. We take pride in our work and strive to provide the highest quality cleaning service at a competitive rate.
Services We Offer
We understand that every home or office is unique, and that's why we offer a range of services tailored to meet your specific needs. From deep carpet cleaning to upholstery cleaning, water extraction, and rental-make-ready services, we have the expertise and equipment to tackle even the toughest cleaning tasks. Our deluxe steam cleaning process removes dirt, oil, grime, and 95% of the moisture used to clean your carpet and upholstery, leaving your home or office looking fresh and clean.
Our Mission
At Jen's House & Commercial Cleaning, our mission is to provide exceptional cleaning services that exceed our customers' expectations. We are committed to building long-term relationships with our clients and strive to provide a 100% satisfaction guarantee. If for any reason you are not completely satisfied with the quality of our service, we will send a supervisor and technician back to the job to re-clean that particular area at no additional charge to you.
Why Choose Us
Choosing Jen's House & Commercial Cleaning means you're choosing a locally owned and operated business that is dedicated to providing the highest quality cleaning services. Our team of IICRC certified, experienced, and insured technicians use the latest equipment and cleaning solutions to ensure exceptional results. We offer competitive pricing, flexible scheduling, and a 100% satisfaction guarantee.
Cleaning Experience
The reviews highlight a mix of positive and negative experiences with Jen's House Cleaning. Some customers were satisfied with the cleaning services, praising the attention to detail and thoroughness of the cleaning. On the other hand, several customers expressed disappointment and frustration with the service, citing issues with communication, professionalism, and quality of work.
Positive Experiences
Some customers reported positive experiences with Jen's House Cleaning, praising the attention to detail and thoroughness of the cleaning. They appreciated the professionalism of the staff, the quality of the cleaning, and the responsiveness of the company.
Negative Experiences
However, several customers reported negative experiences with Jen's House Cleaning. Some common issues included:
- Poor communication and scheduling issues
- Lack of professionalism and attention to detail
- Incomplete or subpar cleaning services
- Failure to follow instructions or meet expectations
- Difficulty in getting refunds or resolving issues
Common Concerns
Some common concerns that emerged from the reviews include:
- Communication issues: Several customers reported difficulty in getting in touch with the company or receiving clear instructions about the cleaning services.
- Quality of work: Some customers were disappointed with the quality of the cleaning, citing issues with attention to detail and thoroughness.
- Professionalism: A few customers reported issues with the professionalism of the staff, including lack of responsiveness and unprofessional behavior.
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