Building lasting relationships through safety, quality, and value.
National Fulfillment Services (NFS) is a leading third-party logistics (3PL) provider with over 50 years of experience in complex consumer and retail transaction processing. We empower businesses to focus on their core competencies while we take care of efficient and reliable fulfillment of their products and services.
Our Mission
Our mission is to provide superior support to delight our clients and their customers through fast, accurate fulfillment services powered by decades of experience as an industry leader and innovator.
Who We Are
Founded in 1965, NFS has evolved from a specialized software development company into a comprehensive fulfillment services provider. We are a team of dedicated professionals driven by a commitment to exceeding expectations and delivering exceptional customer service.
What We Do
We offer a comprehensive suite of services encompassing every step of the fulfillment process, including:
Order Management
- Robust integration and order processing for B2C, B2B, and multichannel fulfillment.
- Automated workflows and real-time order tracking.
- Specialized handling of subscriptions, returns, and exchanges.
Distribution and Fulfillment
- Warehousing and storage solutions tailored to diverse needs.
- Efficient pick and pack operations with strict quality control.
- Specialized fulfillment services for Amazon, including FBA prep, box programs, and sampling.
Customer Care
- Dedicated customer service team available to answer inquiries and resolve issues promptly.
- Live chat and real-time support ensure seamless customer experiences.
- Personalized account management for tailored solutions and ongoing success.
Value-Added Services
- Comprehensive inventory management and analytics.
- Customized packaging and labeling.
- Sampling and assembly services.
- Comprehensive compliance and regulatory support.
Why Choose National Fulfillment Services?
- Experienced Team: Decades of expertise in fulfillment and transaction processing.
- Custom Solutions: Modular services tailored to your unique business needs.
- Dedicated Support: Responsive customer service and personalized attention.
- Technology-Driven: Advanced systems for order management, tracking, and reporting.
- Quality Focus: Commitment to accuracy, efficiency, and compliance.
Overall Experience
National Fulfillment Services (NFS) appears to have a mixed bag of experiences for customers and employees. Some reviewers have had positive interactions, while others have had extremely negative experiences.
Problems and Concerns
Many reviewers have expressed dissatisfaction with NFS, citing issues such as unfulfilled orders, poor customer service, and a lack of accountability. Several reviewers have reported feeling taken advantage of, with one reviewer stating that they were "held hostage" by the company. Another reviewer mentioned that they had been treated unfairly by managers and supervisors.
Positive Feedback
On the other hand, some reviewers have had positive experiences with NFS. Several reviewers have praised the company's management and staff, describing them as professional, courteous, and helpful. One reviewer specifically mentioned that they enjoyed working at NFS and appreciated the opportunity to meet new people from around the world.
Recommendations
Based on the reviews, it appears that NFS may not be the best choice for customers or employees. The company's reputation for poor customer service, unfulfilled orders, and a lack of accountability may lead to further issues. However, some reviewers have reported positive experiences, so it's possible that the company may be able to improve its services.
Be the first to review National Fulfillment.
Write a Review
