At Luna Properties, we pride ourselves on being the most innovative property management company in Bozeman, Montana. With over 18 years of experience, we have established a reputation for providing exceptional customer service to our clients and their tenants. Our mission is to provide a positive housing experience for our tenants while ensuring that our clients' investment goals are met.

Our Services

We understand that every property is unique, which is why we offer a comprehensive range of services to cater to your specific needs. Our team of experts is dedicated to providing personalized attention to every detail, from marketing and leasing to property maintenance and financial reporting.

Rentals

We specialize in renting out properties, making sure that the right tenants are matched with the right properties. Our extensive marketing efforts include listing vacancies on over 100 of the top online platforms, including Zillow, Zumper, Hotpads, and Trulia, to name a few. We also provide in-person and virtual tours, Matterport 3D imaging, and photos to effectively showcase your property to potential tenants.

Tenant Screening

Finding the best tenant is crucial to the success of your investment. We conduct rigorous screening processes, including national background checks, credit checks, employment verification, and landlord references. We ensure that all tenants meet our strict criteria, which includes a minimum credit score of 600.

Financial Reports

We provide our clients with monthly financial reports via our secure online portal, allowing you to stay up-to-date on the financial performance of your property. We also offer custom reports tailored to your specific needs.

Rent Collections and Distributions

We make rent payments easy and convenient for our tenants, offering online payment portals with no service fees. We also ensure that all rent is collected on time, and our owner distributions are processed and sent via direct deposit by the 15th of the month.

Maintenance and Leasing

Our team of certified maintenance technicians is available 24/7 to respond to maintenance requests from tenants. We also provide regular property inspections, identifying needed repairs and recommending preventative maintenance routines.

Lease Only Service

If you're looking for a temporary solution or just need help finding the right tenants for your property, our lease only service is perfect for you. We'll advertise your property, screen and qualify applicants, conduct move-in inspections, and initiate the lease agreement all for the cost of half of one month's full rent.

Why Choose Luna?

At Luna Properties, we pride ourselves on providing exceptional customer service and a smooth transition to our management services. Our team of experts is dedicated to ensuring that your investment goals are met, and your tenants have a positive housing experience.

Meet Our Team

Our team consists of experienced professionals licensed by the State of Montana's Board of Realty Regulation. Our management team includes Shannon Weber, Owner; MaryAnn Jackson, Chief Operating Officer; and Cecelia Krichman, Senior Community Manager, to name a few.

Testimonials

Our clients rave about our services, praising our professionalism, attention to detail, and commitment to providing exceptional customer service.

Update Share

Positive: Luna Properties is praised for their excellent customer service, responsiveness, and fair practices.

Negative: Some reviewers experienced overcharging, poor communication, and unprofessional behavior from Luna Properties.

Property Management Experience

Positive Experiences

Several reviewers have had overwhelmingly positive experiences with Luna Properties, praising their responsiveness, fairness, and excellent customer service. Many reviewers appreciated the smooth and efficient process of renting or managing properties, citing the company's ability to find responsible tenants and handle maintenance issues promptly.

Negative Experiences

On the other hand, some reviewers expressed disappointment and frustration with their experiences, citing issues with overcharging, poor communication, and unprofessional behavior. Some reviewers felt that the company was greedy and only interested in making a profit, rather than providing good service to their clients.

Specific Issues

Some specific issues mentioned by reviewers include:

Overcharging for repairs and maintenance
Poor communication and unresponsive staff
Unfair treatment of tenants, including excessive fees and deposits
Slow maintenance response times
Unprofessional behavior, including lunch breaks during business hours

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