Business Details
22 Years
experience
Your Trusted Residential Plumbing Experts in Southeast Wisconsin
Founded over 20 years ago, The Plumbing Works has established itself as Southeast Wisconsin's premier residential plumbing and water treatment specialist. With a team of master-certified plumbers boasting 35 years of collective industry experience, we deliver comprehensive solutions for new home construction, bathroom and kitchen remodels, basement build-outs, and emergency plumbing repairs. Our family-owned business operates on core values of fairness, honesty, and exceptional service, maintaining a steadfast commitment to treating every customer like family. We specialize in customized plumbing relocations, concrete demolition and re-pouring, water heater installations, and advanced water treatment systems with equipment rental options.Backed by hundreds of repeat customers and a reputation for punctuality, professionalism, and transparent pricing, we serve Kenosha and Racine Counties with pride. Our expertise extends to diagnosing complex plumbing issues, providing preventative maintenance, and collaborating with local contractors on large-scale projects. Every service call includes a detailed consultation and personalized solutions tailored to each homeowner's unique needs.
Services
New Home Plumbing
Remodel Plumbing
Basement Build-Out Plumbing
Water Heater Installation
Water Treatment Systems
Plumbing Repairs
Equipment Rentals
Preventative Maintenance
Plumbing Relocations
Concrete Demolition
Details
- Year established: 2004
Highlights and features
- We offer 35+ years of combined plumbing expertise with master-certified technicians
- Our family-owned business operates with personalized service and transparent pricing
- We specialize in complex basement build-outs with concrete demolition capabilities
- We provide water treatment rentals and maintenance for long-term solutions
- Our team serves Kenosha and Racine Counties with prompt, professional service
What people say
Fast, efficient
Professional crew
Fair pricing
Prompt service
Expert solutions
Services
New Home Plumbing
Our new home plumbing service delivers comprehensive solutions for custom home builds. With 35+ years of experience, we specialize in large-scale residential projects, ensuring code-compliant installations that meet modern efficiency standards. Our team collaborates with homeowners and contractors to create optimized plumbing layouts for kitchens, bathrooms, and utility spaces.
Remodel Plumbing
We provide expert plumbing solutions for bathroom and kitchen renovations. Our specialists help redesign existing spaces with updated fixtures, improved water flow systems, and energy-efficient appliances. From minor updates to complete overhauls, we ensure seamless integration with existing home infrastructure while maintaining aesthetic appeal.
Basement Build-Out Plumbing
Our basement build-out service includes complete plumbing relocation and installation. We handle concrete demolition and re-pouring to accommodate new bathrooms, bars, or kitchenettes. Specializing in space optimization, we create functional plumbing systems for previously unused basement areas while maintaining structural integrity.
Water Treatment Systems
We offer comprehensive water treatment solutions including testing, filtration, and softening systems. Our rental program provides temporary equipment for water quality improvement, with regular maintenance and salt delivery services. Our experts install and service systems from leading brands like Rheem and Rinnai.
Plumbing Repairs
Our diagnostic and repair service addresses unexpected plumbing issues with prompt response times. We specialize in resolving complex problems with bathtubs, faucets, showers, toilets, and drains. While not offering 24/7 emergency service, we prioritize timely weekday appointments for urgent repairs.
People
Dean Nau
Owner
With over 35 years in the plumbing industry, Dean Nau leads The Plumbing Works as a master-certified professional. He personally oversees projects, ensuring quality workmanship and customer satisfaction. His hands-on approach and commitment to fair pricing have built lasting relationships with Southeast Wisconsin residents.
Cathy Schatsick
Customer Service
Cathy Schatsick manages client relations with a focus on personalized service. Her 20+ years in the business ensure smooth project coordination and timely communication. She maintains the company's reputation for punctuality and professional conduct during every customer interaction.
Lisa Fardoux
Operations Manager
Lisa Fardoux oversees daily operations with emphasis on quality control and service efficiency. Her extensive experience in plumbing systems ensures technical excellence across all projects. She coordinates the team of master plumbers and apprentices to maintain consistent service standards.
Kyle Cramer
Project Supervisor
As project supervisor, Kyle Cramer coordinates complex installations and renovations. With specialized expertise in basement build-outs, he manages concrete demolition and re-pouring operations. His attention to detail ensures seamless plumbing integration in challenging spaces.
Christy Hansen
Service Technician
Christy Hansen provides expert maintenance and repair services with a focus on water treatment systems. She manages equipment rentals and performs regular maintenance checks. Her technical knowledge and customer service skills have earned consistent positive feedback from long-term clients.
Questions
Do you offer emergency plumbing services?
We provide prompt weekday service by appointment but do not offer 24/7 emergency availability. For urgent issues, we recommend contacting us during business hours for immediate assistance.
What areas do you service?
We serve all of Kenosha and Racine Counties including Bristol, Burlington, Silver Lake, Twin Lakes, and Union Grove. Our team provides consistent service across Southeast Wisconsin communities.
Do you handle water treatment equipment rentals?
Yes, we offer water softener rentals with regular maintenance and salt delivery services. Our program includes equipment checks to ensure optimal performance and water quality improvements.
Can you help with basement remodeling projects?
We specialize in basement build-outs with plumbing relocation services. Our capabilities include concrete demolition, re-pouring, and installing complete bathroom or kitchenette plumbing systems in previously unused spaces.
Are your plumbers certified professionals?
Our team includes master-certified plumbers with extensive training in residential systems. We maintain high standards through ongoing education and adherence to industry best practices for all installations and repairs.
Do you work with local contractors?
We collaborate with regional contractors on new construction and remodeling projects. Our team provides expert plumbing solutions for basement build-outs, bathroom/kitchen renovations, and complete home installations.
