MORE"INNOVATION IN EFFICIENCY"
At Capital Home Care, we are dedicated to providing exceptional home care services to individuals in Maryland and Virginia. With over two decades of experience, we have established ourselves as a reputable and trusted provider of compassionate care. Our mission is to enhance the quality of life of our clients while empowering our caregivers and staff to deliver excellence in home care services.
Our Story
Founded in 2002, Capital Home Care was established with the goal of providing personalized care to seniors and individuals with disabilities. Our team approach is centered around supporting each client's strengths and abilities, promoting dignity, pride, and independence. We believe that by involving our clients and their families in the development of their customized plans of care, we can ensure that their needs are met and their quality of life is enhanced.
Our Services
We offer a range of services designed to meet the unique needs of our clients. Whether you require personal care, companionship, homemaking, dementia care, respite care, collaborative hospice care, or veterans care, we have a team of qualified caregivers and healthcare professionals ready to support you.
Personal Care
Our personal care services include assistance with activities of daily living (ADLs) such as bathing, dressing, grooming, and incontinence care. Our caregivers are trained to provide gentle and respectful care, ensuring that each client feels comfortable and cared for in their own home.
Companionship and Homemaking
Sometimes, all someone needs is someone to talk to or help with household chores. Our companionship and homemaking services provide emotional support and practical assistance, giving you the freedom to focus on the things that bring you joy.
Dementia Care
Our dementia care services are designed to support individuals with Alzheimer's disease and other forms of dementia. Our caregivers receive specialized training to provide gentle and reassuring care, promoting dignity and independence.
Our Caregivers
Our caregivers are the heart of our organization. Recruited from a pool of qualified candidates, they undergo extensive background checks, training, and continuous education to ensure they are equipped to provide exceptional care. Our caregivers are matched with clients based on objective analysis through a state-of-the-art matching system, ensuring that each client receives the right care for their needs.
Our Resources
At Capital Home Care, we believe that knowledge is power. We provide access to educational resources, support groups, and community events to empower our clients and their families to make informed decisions about their care.
Our Mission
At Capital Home Care, our mission is to enhance the quality of life of our clients while empowering our caregivers and staff to deliver excellence in home care services.
Our Approach
Our approach is centered around supporting each client's strengths and abilities, promoting dignity, pride, and independence. We involve our clients and their families in the development of their customized plans of care, ensuring that their needs are met and their quality of life is enhanced.
Outstanding Customer Service
Capital Home Care has received overwhelmingly positive reviews, with all users awarding 5 stars. The common thread throughout the reviews is the exceptional customer service provided by the staff. Many reviewers have praised the agency's organization, communication, and dedication to their clients. They have also highlighted the friendly and approachable nature of the staff, who have gone above and beyond to meet their needs.
Unsatisfactory Experience
On the other hand, two reviewers have expressed their disappointment with the agency. They have criticized the staff for being dishonest and unprofessional. One reviewer reported that the staff had lied about submitting their father's Medicaid insurance application, resulting in wasted time and inconvenience. Another reviewer accused the agency of intimidating caregivers and withholding their pay. These negative experiences are a stark contrast to the overwhelmingly positive reviews from other users.
Staff Support
The staff at Capital Home Care has been praised by many reviewers for their professionalism, kindness, and dedication to their clients. Several reviewers have mentioned specific staff members, such as Reshma, Binita, Berlin, Suria, and Suriya, who have gone above and beyond to provide excellent care and support.
Reasonable Pay and Scheduling
Some reviewers have also highlighted the agency's reasonable pay and flexible scheduling options. One reviewer appreciated the agency's quick payment system, ensuring that employees receive their pay on time. Another reviewer enjoyed the flexible scheduling options, which allowed them to work according to their availability.
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