Our Commitment to Outstanding Service
Burgess Bail Bonds prioritizes exceptional customer service and compassionate support throughout the bail process. We work diligently to ensure a seamless and understanding experience for every client. Situated in Denton County, Texas, we've been serving the community with integrity and professionalism for over 25 years.
Comprehensive Bail Solutions
Our comprehensive services offer support for various scenarios involving bail bonds. We handle:
- Standard Bail Bonds: Posting bail for release from jail before trial.
- Federal Bail Bonds: Assisting with federal court appearances.
- Immigration Bail Bonds: Providing assistance with immigration-related detention.
- Texas Inmate Locator: Enabling online inmate lookup by county.
Dedicated Professionals at Your Service
Our team of experienced and compassionate professionals is available 24/7 to address your concerns and answer your questions. We speak both English and Spanish to better serve our diverse clientele.
Here's what sets us apart
- Prompt Response: We understand the urgent need for swift action, and our responsive agents will provide timely assistance.
- Competitive Rates: We offer competitive rates and transparent fee structures for your peace of mind.
- Flexible Payment Options: We are committed to assisting every client and offer flexible payment plans to accommodate individual needs.
Compassionate and Confidential
We understand the emotional and sensitive nature of dealing with legal issues. Our team treats every client with respect, confidentiality and absolute discretion. We are committed to safeguarding your privacy and handling each case with sensitivity.
Ready to Assist
At Burgess Bail Bonds, we are dedicated to helping individuals navigate the bail process with ease and clarity. Contact us 24/7 at (940) 380-1111 to speak with a knowledgeable representative and learn how we can help you during this challenging time.
Professionalism and Customer Service
The reviews for Burgess Bail Bonds are mixed, with some customers expressing satisfaction with the service, while others have had negative experiences. Some customers have praised the professionalism and kindness of the staff, particularly Marisol, who is described as being supportive and willing to answer questions.
Ethical Concerns
However, several customers have raised concerns about the ethics of the company. One customer reported that their bond was revoked because the company had personal problems, and another accused the company of being "money hungry" and having no hearts. Another customer claimed that the company is involved in "unacceptable staff behavior" and that the owner has a "judge husband" who may be involved in the company's business practices.
Quality of Service
Some customers have reported issues with the quality of service, including being accused of scamming and being "money hungry". One customer reported that their bond was revoked because they missed a week of check-ins, and another reported that the company was uncooperative and unhelpful.
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