Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Ware, MA
Moulton Insurance has been dedicated to safeguarding families and businesses since 1952. Founded by Charles Moulton, our agency was built on the principles of personalized service and cost-effective coverage. Over three generations, we have expanded our expertise while maintaining the same commitment to individualized attention. Our team of licensed professionals holds certifications such as CIC and CISR, ensuring specialized knowledge across personal and commercial insurance lines. With two offices in Ware and Belchertown, Massachusetts, we serve clients throughout New England, offering access to multiple top-rated carriers.Our 99% client satisfaction rating reflects our focus on transparency, prompt claims resolution, and comprehensive risk assessment. We prioritize understanding each client's unique needs, whether for auto, home, life, or business insurance. Our registry services and 24/7 online claims portal enhance convenience for policyholders. As a family-run agency, we combine decades of experience with modern solutions to protect what matters most. Our mission remains unchanged: to provide asset protection through quality products and ethical standards while maintaining the trust earned over 70 years.
Services
Auto Insurance
Home Insurance
Life Insurance
Business Insurance
Registry Services
Details
- Year established: 1952
Highlights and features
- We offer 70+ years of insurance expertise with third-generation leadership
- Our team includes certified professionals with CIC and CISR designations
- We provide access to multiple top-rated insurance carriers for competitive options
- Our 24/7 claims service ensures immediate assistance when emergencies arise
- We maintain a 99% client satisfaction rating for service quality and reliability
What people say
Fantastic customer service
Great service very polite staff
Attentive and knowledgeable
Always polite and helpful
99% satisfaction rating
Services
Auto Insurance
We provide comprehensive auto insurance solutions for personal and commercial vehicles, including cars, trucks, motorcycles, and RVs. Our policies offer protection against collision, liability, and uninsured motorists while incorporating discounts for safe drivers and multi-policy bundling. With access to multiple carriers, we help clients find cost-effective coverage that meets Massachusetts requirements and individual needs.
Home Insurance
Our home insurance policies cover residential properties against fire, theft, and natural disasters while offering additional protections for floods, personal liability, and valuable possessions. We specialize in customized solutions for homeowners, renters, and condo owners across Western Massachusetts, including specialized coverage for home-based businesses and unique property features.
Life Insurance
We offer term, whole, and universal life insurance policies designed to provide financial protection for families and businesses. Our advisors help clients understand policy options, determine appropriate coverage amounts, and structure beneficiaries to ensure long-term financial stability while considering tax implications and estate planning needs.
Business Insurance
Our business insurance solutions protect companies against property damage, liability claims, and operational disruptions. We provide tailored policies including general liability, workers' compensation, commercial auto, and specialized coverage for contractors, professional liability, and inland marine risks across Massachusetts and New England.
Registry Services
We offer DMV-related services including license plate issuance, registration renewals, and plate transfers for personal and commercial vehicles. Our in-house registry services save clients time by handling motor vehicle transactions locally in Ware and Belchertown, with support for out-of-state conversions and specialized vehicle registrations.
People
Katie Gagner
Principal
Third-generation insurance professional with CIC and CISR certifications, leading Moulton Insurance's strategic direction while maintaining hands-on client service for commercial and personal lines.
Mary Robidoux
Agency Manager
Certified insurance professional with CIC and CISR credentials managing day-to-day operations, specializing in commercial lines and mentoring team members to maintain service excellence.
Adam Moulton
Account Manager
Commercial lines expert with CIC certification, providing tailored insurance solutions for businesses while leveraging family legacy knowledge and modern risk management strategies.
Crystal Daniels
Branch Manager
Certified insurance professional leading the Belchertown office, specializing in personal lines coverage and ensuring clients receive comprehensive protection through multiple carrier options.
Patrick Malakie
Accounting Manager
Overseeing financial operations and human resources, ensuring efficient back-office support that enables frontline staff to focus on delivering exceptional client service.
Questions
What insurance types does Moulton Insurance offer?
We provide auto, home, life, and business insurance, including specialized coverage for commercial auto, flood, umbrella policies, and registry services.
Do you offer 24/7 claims service?
Yes, our clients can access 24/7 online claims reporting and receive immediate assistance through our emergency service channels.
Are there discounts available for bundling policies?
We offer multi-policy discounts for combining home and auto insurance, with additional savings for multi-car households and safe driving records.
How does the registry service work?
We handle vehicle registration, plate transfers, and RMV transactions locally in Ware and Belchertown for personal and commercial vehicles.
What areas do you serve?
We provide insurance services throughout Massachusetts, Connecticut, New Hampshire, and Vermont with local office support in Western Massachusetts.
Can I make insurance payments online?
Yes, our clients have 24/7 access to online payment portals for convenient policy management and transaction processing.
