Your Safety is Our Top Priority
Committed to Reliable Transmission Repair & Service
J&B Transmission stands as a trusted name in the Dayton, Ohio area for professional and reliable transmission repair & service. With a team of highly skilled and certified technicians, our mission is to provide honest, dependable, and efficient solutions to all your transmission-related concerns.
A Commitment to Excellence
Our technicians undergo continuous training to stay abreast of the latest advancements in transmission technology, ensuring they possess the expertise to handle all types of repairs, from minor tune-ups to complex rebuilds. We adhere to the highest industry standards and are proud to be affiliated with the Automatic Transmission Rebuilder Association (ATRA), upholding their code of ethics and service definition.
What Sets Us Apart?
- Accurate Diagnosis: Our technicians meticulously assess every vehicle to accurately identify the source of the problem.
- Transparency: We explain the issue and repair options in clear, concise language, empowering you to make informed decisions.
- Competitive Pricing: We offer competitive prices that are transparent and affordable.
- Comprehensive Service: We handle everything from routine maintenance to complete engine rebuilds under one roof.
- Customer Focus: We prioritize excellent customer service, offering prompt response, reliable service, and a friendly, professional demeanor.
Experience & Expertise
Our team boasts extensive experience in repairing all types of transmissions, covering:
- Automatic transmissions
- Manual transmissions
- Diesel transmissions
- Transaxles
Dedicated to Customer Satisfaction
At J&B Transmission, our customers are our top priority. We are committed to exceeding expectations through:
- Efficient service and repairs completed on time
- Open communication and progress updates
- Flexible scheduling options to accommodate your needs
- A comprehensive warranty on all our repairs for your peace of mind
Partnering with ATRA
Our affiliation with the ATRA demonstrates our commitment to upholding the highest industry standards. As a member of this esteemed organization, we pledge to:
- Use only quality parts and fluids
- Repair transmissions only when absolutely necessary
- Provide clear and concise estimates prior to any work
- Maintain open communication and customer involvement throughout the repair process
Overview of Reviews
The reviews for J&B Transmission are mixed, with some customers reporting excellent service, while others have had negative experiences.
Service Quality
The quality of service at J&B Transmission varies greatly depending on the customer. Some reviewers, such as Jeff Combs, Larry Cook, Tim Malmsbury, Voices In Heaven, Maria Jane, Nick Fugate, Beverly Smith, Jaron Fraley, and Kacy Painter, praise the shop's technicians for their professionalism, attention to detail, and excellent communication. They report being satisfied with the work done and the services provided.
On the other hand, two reviewers, Lisa Patterson and Shaila Leturgez, have had very negative experiences with J&B Transmission. Lisa Patterson reports feeling taken advantage of, with the shop performing repairs without her consent and charging her $5,000 for a rebuilt transmission that began to slip again soon after. Shaila Leturgez accuses the shop of being a scam, claiming that they performed $3,500 worth of work without her consent, including installing a new transmission, and then demanded $3,600 from her family member, who was unable to afford it.
Communication and Trust
Both Lisa Patterson and Shaila Leturgez criticize J&B Transmission for poor communication and a lack of trust. Lisa Patterson says that she was unable to get in touch with her service technician, Scott, for two weeks and was frustrated with his lack of transparency about the work being done. Shaila Leturgez claims that the shop did not obtain her family member's consent before performing the work and that they took advantage of his disability.
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