Business Details
17 Years
experience
Utility Billing Services for Multifamily & Water Utilities
Founded by industry professionals, we specialize in utility billing solutions for multifamily properties, water utilities, and student housing providers. Our approach focuses on solving common billing challenges through automation, quality control, and exceptional customer service. We deliver accurate, on-time bills while reducing operational costs for clients through tailored solutions like RUBS, submetering, and AquaHawk leak detection. With over a decade of experience since 2009, we prioritize technological innovation, transparent communication, and measurable cost savings for property owners and managers. 
Services
Utility Billing Services
RUBS Billing
Submetered Billing
AquaHawk Leak Detection
Student Housing Billing
Details
- Year established: 2009
Highlights and features
- We offer 15+ years of specialized expertise in utility billing systems.
- Our patented AquaHawk technology detects leaks and abnormal usage patterns.
- We guarantee 95% live customer service availability during business hours.
- Our clients report 15-20% cost savings compared to previous providers.
- We provide customized integrations with major property management platforms.
What people say
Stellar customer service
Saved time and money
Timely problem resolution
Reduced billing fees
Proactive manner
Services
Utility Billing Services
We provide comprehensive utility billing services for water utilities and multifamily properties. Our system automates billing processes while ensuring 100% accuracy through strict quality controls. Clients benefit from reduced operational costs, expanded payment options, and dedicated customer support that resolves issues proactively. Our services cover both traditional metered systems and specialized billing scenarios.
RUBS Billing
Our RUBS (Ratio Utility Billing System) calculates charges based on occupancy and square footage. This no-capital-investment solution helps property owners recover utility costs fairly while encouraging conservation. We handle all calculations and compliance requirements for master-metered properties that cannot install submeters due to structural limitations.
Submetered Billing
For individually metered properties, we deliver precise billing based on actual usage. Our system tracks consumption patterns, identifies inefficiencies, and generates transparent bills. This approach reduces utility expenses by 15-35% through resident accountability while providing data for maintenance optimization.
AquaHawk Leak Detection
AquaHawk detects water leaks and abnormal usage patterns in real-time. The system sends alerts for spiked readings, preventing excessive charges and property damage. This technology has saved clients thousands of gallons of water annually while improving resident satisfaction through proactive issue resolution.
Student Housing Billing
Our student housing billing service handles complex calculations for shared occupancy units. The system allocates costs based on bed counts and usage patterns while managing utility allowances. Custom integrations ensure seamless data transfer with property management systems like Yardi and Rent Manager.
Questions
What utility billing services do you offer?
We provide RUBS billing, submetered billing, AquaHawk leak detection, and customized payment processing for multifamily properties and water utilities.
How does RUBS billing work?
RUBS calculates charges based on occupancy and square footage. We handle all calculations without requiring physical meter installation in master-metered properties.
Do you support student housing billing?
Yes, we handle complex student housing billing with shared occupancy calculations and custom integrations for property management systems.
What payment options are available?
Residents can pay via phone, text, email, IVR, online, credit/debit card, ACH, or cash with no additional processing fees for ACH payments.
How does AquaHawk leak detection benefit property owners?
AquaHawk identifies leaks and abnormal usage patterns, preventing property damage and reducing water waste by thousands of gallons annually.
What are your service hours?
Our customer service team is available Monday-Friday, 8am-5pm MST, with 95% of calls answered by live representatives.
