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Emergency Damage Restoration Services in Syracuse, NY
Property Restoration Inc. has been a trusted leader in emergency property restoration services for over 30 years. Our team of certified professionals specializes in water, fire, mold, and storm damage recovery, providing 24/7 emergency response to residential, commercial, and institutional clients across Central New York. We prioritize rapid mitigation to prevent secondary damage, utilizing industry-standard methodologies and the largest inventory of drying equipment in the region.

Our commitment to excellence is reflected in our partnerships with all major insurance carriers, transparent communication, and personalized service tailored to each client's unique needs. With thousands of successfully restored losses, we combine technical expertise with compassionate support to minimize disruptions and restore properties to their pre-damage condition efficiently and effectively.
Services
Water Damage Clean-up Fire Damage Restoration Mold Remediation Storm Damage Restoration Emergency Board-Up Sewage Remediation Reconstruction Services Document Restoration Roof Tarping Biohazard Clean-Up
Highlights and features
  • 30+ years of combined experience in water, fire, and mold restoration
  • 24/7 emergency response with technicians available within the hour
  • IICRC-certified professionals using industry-standard methodologies
  • Largest inventory of drying equipment in Central New York
  • Direct collaboration with all major insurance carriers for seamless claims
Associations and certifications
  • Institute of Inspection, Cleaning and Restoration Certification (IICRC)
What people say
Rapid emergency response Professional execution Thorough restoration Reliable 24/7 availability Transparent communication
Services
Water Damage Clean-up
Our water damage specialists respond immediately to mitigate water intrusion from pipe bursts, floods, or sewer backups. Using IICRC-certified protocols and advanced drying equipment, we extract standing water, dry structural components, and prevent mold growth within 24-48 hours. Our team handles Category I-III water damage, ensuring thorough restoration of residential and commercial properties while coordinating with insurance providers for seamless claims processing.
Mold Remediation
Certified technicians address mold infestations caused by moisture intrusion through comprehensive remediation. We isolate contaminated areas, remove affected materials, apply antimicrobial treatments, and implement moisture control solutions. Our process includes thermal imaging for hidden mold detection, HEPA vacuuming, and EPA-approved disinfectants to ensure safe, long-term elimination of mold hazards in residential and commercial environments.
Fire Damage Restoration
We provide end-to-end fire damage recovery, including smoke residue removal, odor elimination, and structural repairs. Our team uses specialized equipment to clean soot-damaged surfaces, restore water-damaged contents from firefighting efforts, and rebuild structures to pre-loss condition. With Xactimate-based estimates and insurance coordination, we prioritize rapid stabilization to prevent secondary damage and expedite property recovery.
Storm Damage Restoration
Emergency response for storm-related destruction includes roof tarping, water extraction, and structural drying. Certified technicians assess wind, hail, and flood damage to homes and businesses, implementing immediate mitigation to prevent further harm. We coordinate debris removal, repair damaged systems, and document losses for insurance claims, ensuring properties are restored to safe, functional conditions.
Biohazard Clean-Up
Trained professionals handle biohazardous contamination from crime scenes, unattended deaths, or infectious waste. Following OSHA regulations, we use PPE, disinfectants, and proper disposal methods to eliminate bloodborne pathogens. Our discreet, compassionate approach includes containment, decontamination, and restoration of affected areas while maintaining strict privacy and regulatory compliance.
People
Art Diamond
Owner
Art Diamond leads Property Restoration Inc. with decades of industry experience, emphasizing rapid response and client-focused solutions for water, fire, and mold damage restoration.
Luke Parkhurst
General Manager
Luke Parkhurst oversees daily operations, ensuring efficient service delivery and adherence to quality standards across residential and commercial restoration projects.
Codey Generous
Operations Manager
Codey Generous manages field operations, coordinating 24/7 emergency dispatch and technical resources to maintain rapid response times and client satisfaction.
Ryan McDonald
Project Manager
Ryan McDonald supervises restoration projects, ensuring compliance with industry standards and seamless communication between clients and insurance partners.
Konrad Blagg
Project Manager
Konrad Blagg directs complex restoration assignments, leveraging expertise in structural drying and reconstruction to deliver efficient, durable solutions for property owners.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, storm, and biohazard damage restoration for residential, commercial, and institutional properties.
How quickly can you respond to emergencies?
Our 24/7/365 technicians respond within the hour for all emergency calls, with immediate dispatch available across Central New York.
Do you work with insurance companies?
Yes, we collaborate directly with all major insurance carriers, providing Xactimate-based estimates and transparent documentation for claims processing.
Can you handle large-scale commercial losses?
We manage projects of all sizes, from minor residential incidents to multi-level commercial disasters, with scalable resources and expertise.
Are your technicians certified?
All technicians hold IICRC certifications in water damage mitigation, mold remediation, and fire restoration, ensuring industry-standard compliance.
What areas do you serve?
We operate throughout Central New York, including Syracuse, Albany, Binghamton, and surrounding regions with extended coverage beyond 100-mile radius.