Hour Transportation

Hour Transportation is a customer-service oriented company that has been providing reliable and high-quality transportation services in Southeast Michigan since 1997. With a strong commitment to ensuring the comfort, safety, and dignity of our passengers, we have become the leader in providing transportation services in the region. Our company is based on the values of honesty, dependability, and excellent customer service. We have a team of friendly and courteous staff, including drivers, dispatchers, and customer service representatives, who possess the knowledge, experience, and skills to meet the various scheduling requirements and transportation needs of our clients.

Our Services

At Hour Transportation, we offer a wide range of transportation services to meet the diverse needs of our clients. We specialize in non-emergency medical transportation, and our handicapped-accessible vehicles are commercially insured and professionally equipped with automatic hydraulic lifts, raised roofs, and doors. Our wheelchair vans are designed to provide the utmost comfort and accessibility to our passengers, and we adhere to strict standards for cleanliness and preventative maintenance procedures.

Non-Ambulatory Transport - Wheelchair Vans

We have a variety of wheelchair vans to meet the diverse needs of our clients. Our full-sized vans come with raised roofs and doors and hydraulic lifts, while our smaller vans have manual ramps. All of our wheelchair vans are climate-controlled, ensuring the comfort of our passengers during transportation. Our wheelchair vans are designed to provide easy and convenient access for our passengers, and our drivers are trained to assist with loading and unloading.

Ambulatory Transport - Sedans

For clients who are able to walk or transfer out of a wheelchair, we offer mid-sized and smaller hybrid sedans. Our sedans are clean, well-maintained, and equipped with comfortable seating and climate control. Our drivers are trained to provide safe and efficient transportation, and we make every effort to accommodate the specific needs of our clients.

Our Mission and Values

Our mission is to consistently provide the community with prompt, dependable, and safe transportation services through cooperative customer and employee relationships. We believe that every client deserves to be treated with respect, dignity, and kindness, and we strive to provide a positive and enjoyable transportation experience. Our values are the foundation of our company, and we are committed to upholding them in every aspect of our business.

Our History and Future

Hour Transportation was founded in 1997 with the idea of providing quality non-emergency medical transportation with an emphasis on a high level of customer service and the utilization of the latest in technology. From our humble beginnings of only one van and one client in January of 1998, we have grown into one of the leaders in our industry. We now have a fleet of 20 vehicles, and we intend to continue our growth and expansion to better serve our customers. Our success is due in large part to the character of our employees, and we are proud of the reputation we have earned for being honest, dependable, and easy to do business with.