Business Details
Your Trusted Jewelry Store in Westlake, Ohio
At Kleinhenz Jewelers, we are committed to delivering uncompromising quality, style, and service as one of the finest jewelry firms in Northeast Ohio. Our family-owned business has built a reputation for excellence through personalized attention to every client's needs. As a proud member of the American Gem Society, we uphold the highest standards of integrity and expertise in all aspects of our work. Our team specializes in engagement rings, wedding bands, luxury timepieces, and custom jewelry design, ensuring each piece tells a unique story. We offer comprehensive services including professional appraisals, jewelry repair, and watch maintenance to preserve the value and beauty of your treasures.Our showroom provides a welcoming environment where customers can explore curated collections without pressure, supported by knowledgeable staff dedicated to helping you find the perfect piece. With decades of combined experience, our team combines traditional craftsmanship with modern innovation to exceed expectations. We prioritize transparency, ethical sourcing, and customer education to build lasting relationships with our community. Whether you're celebrating a milestone or seeking timeless elegance, Kleinhenz Jewelers remains your trusted partner in jewelry excellence.
Services
Engagement Rings
Wedding Bands
Appraisals
Custom Design
Jewelry Repair
Watch Repair
Diamond Upgrades
Lab Grown Diamonds
Estate Jewelry
Timepiece Services
Highlights and features
- Family-owned business serving Northeast Ohio since 1972
- American Gem Society certified for ethical standards and expertise
- Complimentary jewelry inspections and cleaning with every purchase
- Personalized service with no-pressure consultations
- Expert repair and appraisal services for lifetime jewelry care
Associations and certifications
- American Gem Society
What people say
Excellent experience
Knowledgeable staff
Friendly and genuine
Excellent service
Second to none
Services
Engagement Rings
Our engagement ring collection features hand-selected diamonds and custom designs to symbolize your unique love story. Expert jewelers guide you through choosing the perfect stone and setting while explaining cut, clarity, and certification details. We offer both traditional and modern styles to match personal preferences.
Appraisals
Professional appraisal services determine accurate values for insurance, estate planning, or resale purposes. Our certified appraisers examine gemstones, precious metals, and craftsmanship while considering current market trends. Documentation includes detailed descriptions and high-resolution images for comprehensive records.
Custom Design
Transform your vision into reality through our custom jewelry design process. Collaborate with master designers using CAD technology and hand-drawing techniques to create one-of-a-kind pieces. We guide you through material selection, cost estimation, and prototype development for personalized treasures.
Jewelry Repair
Our skilled technicians restore damaged jewelry to original condition through soldering, stone setting, and polishing services. We handle delicate repairs for vintage pieces and modern designs while maintaining structural integrity. Complimentary inspections help prevent future damage.
Watch Repair
Authorized service center for brands like Rolex, Tissot, and Oris. We perform movement overhauls, battery replacements, and water resistance testing using manufacturer-certified parts. Regular maintenance extends luxury watch longevity while preserving warranty validity.
Questions
What services does Kleinhenz Jewelers offer?
We provide engagement rings, wedding bands, luxury watches, custom jewelry design, appraisals, and repair services for both jewelry and timepieces.
Can I schedule a private appointment?
Yes, private appointments are available for personalized consultations. Contact us at 440-892-1020 to arrange a convenient time.
Do you offer financing options?
Yes, we provide financing plans for qualified purchases. Speak with our staff to explore available payment solutions.
Are your diamonds certified?
All diamonds over 0.5 carats come with certification from recognized grading laboratories like GIA and AGS.
What warranty do you provide?
We offer a lifetime warranty covering manufacturing defects on most jewelry purchases. Specific terms apply to different product categories.
Can I bring my pet to the store?
Yes, we welcome well-behaved pets in our showroom to make your shopping experience more comfortable.
