VISION REDEFINED EXPERT EYECARE. EXCEPTIONAL EYEWEAR.
Our Vision
At Artisan Optics, we believe in redefining vision. We offer exceptional eye care and exceptional eyewear, empowering our patients to see the world clearly and confidently.
Our Commitment
As a locally-owned and operated optometry practice, we provide a personalized and humanistic approach to eye care. Our experienced and passionate doctors utilize the latest technology and advancements in medicine to diagnose and treat various eye conditions.
Comprehensive Eye Care
Our comprehensive eye exams go beyond simply prescribing glasses or contact lenses. We take the time to understand your individual vision needs, eye health history, and unique lifestyle factors.
Services We Offer
- Comprehensive Eye Exams
- Diabetic Eye Exams
- Dry Eye Treatment & Management
- Emergency Eye Care
- LASIK Surgery & Vision Correction
- Eyeglasses & Contact Lens Fitting & Care
- Designer Eyewear & Sunglasses Selection
Unique Eyewear Experience
Step into our optical boutique and discover a curated selection of eyewear that transcends trends. We offer the largest and most diverse assortment of frames and sunglasses in the Treasure Valley, catering to all styles and preferences.
Independent & Stylish
We proudly support independent eyewear manufacturers who prioritize design, quality, and sustainability. Our curated collection features innovative and stylish frames that celebrate individuality and personal expression.
Experience the Difference
At Artisan Optics, we are committed to providing an exceptional patient experience. From our friendly and welcoming staff to our state-of-the-art equipment, every step of your journey is designed to be comfortable, informative, and enjoyable.
Optical Services
The reviews highlight issues with the optical services at Artisan, with multiple customers expressing dissatisfaction with the business. The reviewer, Michele R., mentions that the optical side of the business appears to be separate from the optometry services, with customers experiencing poor service, pricing issues, and difficulty finding frames.
Pricing and Service Snafus
Michele R. notes that Artisan is the only supplier in SW Idaho for certain top-shelf artisan frames, but the high prices and poor service have led her to seek alternative options. She experienced issues with pricing, where frames were quoted 15% above full retail, and with service, where staff seemed untrained, indifferent, or dismissive.
Display and Accessibility
The reviewer critiques the display of frames, stating that they are only shown behind glass cases, making it difficult for customers to browse and examine options on their own. Additionally, Michele R. notes that the store does not have an accessible counter for trying on frames, and the private lot parking is at the far end of the strip mall.
Alternatives
Michele R. recommends alternative options for top-notch service, such as Vision One in Eagle and Meridian, and Six One Six in Eagle, citing first-class service and knowledgeable optical staff.
Other Reviews
Jim C. shares a similar negative experience, describing the poor service and attitude he received while trying to get a simple adjustment. He notes that he left the store without getting the service he needed and would not recommend Artisan to anyone except for personal friends of the workers.
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