Find Your Perfect Rug Today!
At Mark Gonsenhauser's Rug & Carpet Superstore, we are passionate about providing exceptional services to our customers. With over 15 years of experience in the industry, we have established ourselves as a trusted and reputable business in Virginia Beach. Our team of experts is dedicated to providing top-notch services, including rug cleaning, rug repair, carpet installation, binding, serging, heavy dusting, pet urine extraction, moth proofing, rug appraisal, and on-approval rugs.
Our Mission
Our mission is to provide our customers with an unparalleled shopping experience. We strive to offer the largest selection of rugs and carpets in the region, ensuring that our customers find the perfect rug that fits their style and budget. Our knowledgeable staff is committed to providing exceptional customer service, ensuring that every customer leaves our store satisfied.
Our Services
We offer a wide range of services to cater to our customers' needs. Our rug cleaning services are designed to gently remove dirt and stains from your rug, restoring its original beauty. Our expert technicians use state-of-the-art equipment and eco-friendly cleaning solutions to ensure that your rug receives the best care possible. We also offer rug repair services to fix damaged or worn-out areas of your rug. Our skilled craftsmen use traditional techniques to restore your rug to its original state.
In addition to our cleaning and repair services, we also offer carpet installation, binding, serging, heavy dusting, pet urine extraction, moth proofing, and rug appraisal services. Our team of experts will work closely with you to understand your specific needs and provide customized solutions to meet your requirements.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional services and commitment to customer satisfaction. From rug cleaning and repair to carpet installation and binding, our customers trust us to provide top-notch services that exceed their expectations.
Exceptional Customer Service and Quality Rugs
Positive Reviews
Several customers praised the exceptional customer service they received from the staff, including Christian, Heather, Rhonda, Alex, Ann, and Trinity. They were knowledgeable, patient, and helpful in finding the perfect rug.
Wide Selection of High-Quality Rugs
Many reviewers appreciated the vast selection of high-quality rugs available, with some mentioning the unique and beautiful Oriental rugs on display.
Personalized Shopping Experience
Several customers appreciated the personalized shopping experience, including the ability to take rugs home on approval to ensure they fit perfectly in their space.
Professional and Knowledgeable Staff
The staff was consistently praised for their professionalism, knowledge, and expertise in helping customers find the perfect rug.
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