Business Details
50 Years
experience
Award-Winning Hotel Development & Management
360 Hotel Group develops, owns, and operates hotels in the Puget Sound region. Headquartered in Mukilteo, WA, we prioritize creating growth opportunities for our teams while building award-winning hotels that combine brand-leading design with local innovation. Since 1976, our passion for hospitality has driven us to deliver exceptional guest experiences through personalized service and strategic talent development. We operate brand-agnostically, providing hotel management services supported by senior leadership expertise and rigorous training programs. Our commitment extends beyond hospitality to community engagement, fostering environments where employees feel respected and empowered to grow professionally.Through decades of experience, we have established a reputation for transforming properties into distinctive destinations that attract repeat guests. Our approach integrates hands-on mentoring, succession planning, and comprehensive benefits to ensure both employee satisfaction and operational excellence. This dedication to people, innovation, and community defines our approach to hospitality management.
Services
Hotel Management
Property Development
Talent Training
Brand-Agnostic Operations
Community Engagement
Details
- Year established: 1976
Highlights and features
- We have over 45 years of experience in hotel development and management.
- Our team specializes in brand-agnostic hotel operations and talent development.
- We implement hands-on training programs with structured career progression paths.
- Our properties combine award-winning design with localized market insights.
- We maintain a strong commitment to community engagement and employee well-being.
What people say
Exceptional guest service
Award-winning design
Career growth opportunities
Clean facilities
Personalized experiences
Services
Hotel Management
We provide comprehensive hotel management services combining senior leadership expertise with hands-on operational support. Our brand-agnostic approach ensures tailored solutions for property owners while maintaining high service standards. Through rigorous training and succession planning, we deliver consistent performance across diverse hospitality brands.
Property Development
Our development team specializes in creating award-winning hotels that integrate innovative design with localized market insights. From concept to completion, we focus on strategic growth opportunities that enhance guest experiences and deliver long-term value for investors.
Talent Training
We implement structured training programs that prepare employees for hospitality careers through mentoring, job shadowing, and practical experience. Our 90-day onboarding process ensures staff confidence while establishing clear pathways for professional advancement within the organization.
Community Engagement
Our community initiatives focus on creating positive impacts through service-oriented programs. We encourage team members to participate in local projects while maintaining a commitment to ethical business practices and sustainable hospitality operations.
Brand-Agnostic Operations
We operate hotels across multiple brands while maintaining consistent service excellence. This approach allows property owners to benefit from our operational expertise without limiting brand selection, ensuring optimal market positioning for diverse hospitality assets.
People
Shaiza Damji
Managing Director
Shaiza Damji leads strategic operations and development initiatives for 360 Hotel Group. With decades of hospitality experience, she focuses on maintaining the company's vision while driving innovation in hotel management and employee growth programs.
Kevin Eld
Vice President of Facilities
Kevin Eld oversees facility operations and maintenance across 360 Hotel Group's portfolio. He ensures properties meet high standards through proactive management and technical expertise, supporting both guest satisfaction and operational efficiency.
Randi Sue Andrews
Corporate Controller
Randi Sue Andrews manages financial operations for 360 Hotel Group. Her expertise in hospitality accounting ensures accurate financial reporting and strategic budget management across the company's diverse hotel portfolio.
Eric Amundson
General Manager
Eric Amundson leads daily operations at select 360 Hotel Group properties. He focuses on delivering exceptional guest experiences while implementing company-wide service standards and operational best practices.
Lydia David
Director of Housekeeping
Lydia David oversees housekeeping operations across multiple properties. She maintains high cleanliness standards through staff training programs and quality control measures, ensuring guest satisfaction and compliance with hospitality regulations.
Questions
What hotel brands does 360 Hotel Group operate?
We manage properties across major brands including Marriott, IHG, and Best Western, along with independent hotels like Hotel Nexus.
How does 360 Hotel Group support employee development?
Our structured training programs include mentoring, job shadowing, and clear promotion pathways to help staff advance in hospitality careers.
What regions do you serve?
We focus on the Puget Sound region with properties in Seattle, Bellingham, and Mukilteo, Washington.
How did the pandemic affect your operations?
Like many in hospitality, we faced challenges but adapted by relocating corporate offices and implementing recovery strategies.
What makes your hotels unique?
We combine brand-leading design with local insights to create distinctive properties that deliver exceptional guest experiences.
Do you offer event spaces or meeting facilities?
Many of our hotels include event spaces and business amenities designed to accommodate both social and corporate gatherings.
