FIXIN FLOWS, BECAUSE WE'RE THE PROS
At Pros Plumbing & Rooter, we take pride in being a trusted and reliable plumbing service provider, catering to the needs of our residential and commercial clients for over 20 years. As a family-owned and operated plumbing company for two generations since its establishment in 2001, we have built a reputation for delivering top-notch service to our clients. Our team of highly experienced and licensed plumbers is committed to providing professional and reliable commercial and residential plumbing services, ensuring that our clients receive the best possible solutions for their plumbing needs.
Our Services
We understand the importance of a functional plumbing system for the smooth operation of your daily activities. That's why we offer a comprehensive range of services, including plumbing repairs, water heater services, drain cleaning, faucet and fixture replacement, leak repair and detection, and hydro jetting. Our team of experts is equipped to handle any scenario, from minor leaks to extensive plumbing installations, and is committed to providing complete, full-service plumbing solutions to both residential and commercial clients. Whether you're dealing with a clogged drain, a broken water heater, or require extensive plumbing repairs, we have got you covered.
Our Commitment
At Pros Plumbing & Rooter, we are committed to excellence and strive to provide the highest level of service to our clients. We believe in building long-term relationships with our clients, and our team of highly skilled and experienced plumbers is dedicated to delivering exceptional service, exceeding our clients' expectations, and providing innovative plumbing solutions. Our commitment to quality and integrity is reflected in our work, and we take pride in being a trusted and reliable partner for all your plumbing needs.
Our Locations
We operate in multiple locations, including California and Florida, and have a team of regionally owned and operated plumbers who are dedicated to providing exceptional service to our clients. Whether you're in Santa Clara County, San Mateo County, Collier County, or Lee County, we have a team of experts who can cater to your plumbing needs.
Unreliability and Unprofessionalism
Many customers have reported instances of no-shows, delayed arrivals, and unprofessional behavior from the contractors. Some reviewers mentioned that the contractors would schedule appointments and then not show up, or would arrive late and leave early. One reviewer even mentioned that the contractor was asking their house cleaner to let them inside the house with zero identification or notice.
Price Gouging and Overcharging
Several reviewers have reported being overcharged for services. One reviewer was quoted a price of $8000 and then sent a bill of $13,000. Another reviewer was quoted $1,400 for a simple job that was done by another contractor for $425. Yet another reviewer was charged $1900 for a job that should have cost between $300-450.
Positive Experiences
On the other hand, a few reviewers have reported positive experiences with the company. One reviewer praised the contractor's knowledge and honesty, saying that they were willing to show them how to fix a problem themselves and didn't charge them. Another reviewer appreciated the contractor's professionalism and timeliness.
Common Issues
Some common issues that have been reported by multiple reviewers include:
- Unreliability and no-shows
- Overcharging and price gouging
- Unprofessional behavior
- Lack of communication and follow-up
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