Delivering Quality and Safety in Logistics Services
Highland Property Management fosters a sense of home for residents and maximizes the value of your investment. As a trusted local leader since 2003, we provide comprehensive property management services characterized by transparency, responsiveness, and unmatched expertise.
What Sets Us Apart?
Our core values guide every interaction:
- Trustworthiness: We conduct ourselves with honesty and integrity, building strong relationships based on open communication and accountability.
- Responsiveness: We are available and approachable, promptly addressing your inquiries and promptly resolving issues.
- Experience: Our experienced management team boasts over 35 years of industry knowledge, ensuring your property receives the utmost care and attention.
Resident Services
- Online Resident Portal for rent payments and maintenance requests
- Personalized communication and individualized support
- Responsive maintenance and repair services
- Detailed move-in and move-out inspections
- Coordinated tenant communication and screening
- Assistance with tenant communication and conflict resolution
Management Services
- Comprehensive market analysis and rental pricing strategies
- Tenant acquisition and screening services
- Lease negotiation and administration
- Monthly financial reporting and detailed property evaluations
- Regular property inspections and maintenance coordination
- Detailed tenant selection process and move-in coordination
- Responsive communication and proactive management
Our Commitment
At Highland Property Management, we are dedicated to delivering exceptional living experiences for residents and maximizing the value of your investment. We understand that your property is more than just bricks and mortar. It's your vision brought to life. We treat each property as our own, providing the care and attention it deserves.
Contact us today to learn how Highland Property Management can elevate your property and empower your investment.General Experience
Most reviewers have had a positive experience with Highland Property Management, praising their prompt and professional responses to inquiries and concerns.
Staff and Communication
Reviewers have consistently praised the friendly and responsive staff, particularly Cheri, Ann, and Jodi, who have provided excellent communication and timely resolution of issues.
Maintenance and Repairs
Many reviewers have complimented Highland's maintenance team for their quick response to repair requests and efficient handling of issues.
Professionalism and Reliability
Highland has been commended for their professionalism and reliability, with reviewers recommending their services to others and expressing satisfaction with their overall experience.
Negatives and Concerns
Some reviewers have expressed dissatisfaction with Highland's handling of specific issues, such as a leaking toilet and subsequent water bill, and have accused the company of being unresponsive and unfair in their billing practices.
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