Business Details
24 Years
experience
Trusted Rug & Carpet Cleaning Experts in Norfolk
Since 2002, Duke Brothers Carpet & Rug Washing Oriental Rug Cleaning has been a trusted provider of specialized rug, carpet, and floor cleaning services in Norfolk, VA. Our team combines advanced technology with traditional handwashing techniques to deliver exceptional results for both residential and commercial clients. Certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), we invest in state-of-the-art equipment, including Aero Tech in-home carpet cleaning trucks and a 5,000-square-foot facility for rug restoration.Our expertise spans natural fiber rugs, including Oriental, Persian, Navajo, and Moroccan varieties, with add-on services like moth treatment, pet odor removal, and rug padding. We guarantee 100% satisfaction, offering re-cleaning or refunds if clients are dissatisfied, and provide transparent pricing with a 10% discount for new customers. Our commitment to quality, durability, and customer education ensures long-lasting results for every project.
Services
Rug Cleaning
Carpet Cleaning
Floor Cleaning
Commercial Cleaning
Rug Repairs
Pet Odor Removal
Moth Treatment
Water Extraction
LVP Installation
Rug Padding
Details
- Year established: 2002
Highlights and features
- Our IICRC-certified technicians use industry-leading equipment for precision cleaning.
- 100% satisfaction guarantee with free re-cleaning or full refunds.
- Specialized handwashing process for delicate natural fiber rugs.
- 10% discount for new customers with no hidden fees.
- Eco-friendly rug padding prevents floor damage and extends rug longevity.
Associations and certifications
- IICRC
What people say
5-star reviews
Expert technicians
Satisfaction guarantee
Effective odor removal
Professional repairs
Services
Rug Cleaning
Our rug cleaning service uses a 10-step process including dusting, color testing, handwashing, and centrifuge drying to restore natural fiber rugs. We specialize in Oriental, Persian, Navajo, and Moroccan rugs, ensuring safe cleaning methods tailored to each rug's material. Add-ons like moth treatment and pet odor removal enhance protection and longevity.
Pet Odor Removal
This service targets pet urine and odors in rugs and carpets using specialized sanitization techniques. We neutralize lingering smells and prevent bacterial growth, restoring freshness without damaging fibers. Ideal for homes with pets, this treatment complements our rug cleaning services for comprehensive care.
Rug Repairs
We offer professional rug repairs for fringes, bindings, and structural damage. Our technicians handle simple fixes and complex reweaving to preserve heirloom rugs. Color correction and fringe whitening services ensure aesthetic continuity, maintaining the rug's value and appearance for future generations.
Commercial Floor Cleaning
Designed for high-traffic commercial spaces, this service includes tile, grout, hardwood, and carpet cleaning. Using industrial-grade equipment, we remove embedded dirt and stains, enhancing the longevity and appearance of flooring. Ideal for retail stores, offices, and hospitality venues seeking durable, hygienic solutions.
Rug Padding
Our Rug Pad Wizard padding prevents slippage and floor damage with a moisture barrier. Available in three thicknesses, it extends rug life by absorbing spills and reducing wear. Eco-friendly and durable, this solution suits residential and commercial settings, offering comfort and protection for all rug types.
Questions
What rug types do you clean?
We clean all natural fiber rugs, including Oriental, Persian, Navajo, Moroccan, Chinese, and wool varieties, using tailored methods to preserve their quality.
Do you offer pet odor removal?
Yes, our specialized pet odor removal service sanitizes rugs and carpets, eliminating bacteria and lingering smells without damaging fibers.
What payment methods are accepted?
We accept Visa, AMEX, Discover, Mastercard, cash, and checks for all services, with no hidden fees.
Is there a satisfaction guarantee?
We offer a 100% satisfaction guarantee, including free re-cleaning or full refunds if results are unsatisfactory within four days of service.
What areas do you serve?
We serve Norfolk, VA, Virginia Beach, Chesapeake, Portsmouth, Suffolk, Hampton, Newport News, and surrounding areas with free pickup in many locations.
