Business Details
23 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Springfield, MO
Northern Summit has been serving businesses in Southwest Missouri since 2003, providing comprehensive IT solutions tailored to small and medium-sized enterprises. Our mission focuses on enhancing business efficiency through technology optimization, offering proactive support and strategic infrastructure planning. With a combined 92 years of IT expertise, we deliver customized managed services, network security, and disaster recovery solutions while maintaining a commitment to rapid response times and personalized service.Our team specializes in industry-specific technologies for legal, financial, and dental clients, ensuring compliance and operational continuity. As a veteran-friendly employer, we prioritize community partnerships through local charitable initiatives while maintaining a client-centric approach to technology management.
Services
Desktop Support
Hosted Solutions
Disaster Recovery
Mac Support
Network Security
Data Backup
IT Project Management
Details
- Year established: 2003
Highlights and features
- Real People Answering the Phone 24x7x365
- We Guarantee a Response Time of 60 Minutes or Less
- Our Team Has 92 Years Combined IT Experience
- Specialized Support for Dental Imaging Equipment
- Community Partnerships with Local Charities
What people say
Nearly effortless transition
Superior service and excellent results
Proactive, professional staff
Valuable guidance for improvements
Knowledgeable dental space expertise
Services
Network Security
Our network security services protect business data and infrastructure through advanced threat detection and prevention systems. We implement firewalls, intrusion detection, and encryption protocols to safeguard sensitive information. Our proactive monitoring ensures continuous protection against evolving cyber threats while maintaining compliance with industry regulations.
Data Backup
We provide automated data backup solutions with secure cloud storage and rapid recovery capabilities. Our systems ensure business continuity through daily backups and guaranteed data restoration within 24 hours. The service includes regular integrity checks and customizable retention policies to meet specific business requirements.
IT Project Management
Our project management service oversees technology upgrades and infrastructure deployments from planning to completion. We coordinate hardware/software implementation, staff training, and system integration while minimizing business disruption. The service includes detailed project timelines and budget tracking for predictable outcomes.
Hosted Solutions
We offer cloud-based IT solutions including virtual desktops, hosted email, and software-as-a-service platforms. Our hosted solutions provide remote access, automatic updates, and scalable resources to accommodate business growth. The service includes 24/7 monitoring and support for optimal performance.
Disaster Recovery
Our disaster recovery plans ensure business operations continue during unexpected outages or system failures. We create customized recovery strategies with guaranteed restoration timeframes and regular testing protocols. The service includes offsite data storage and emergency response procedures for rapid recovery.
Questions
What industries do you specialize in?
We specialize in IT support for legal firms, financial institutions, and dental practices with industry-specific software expertise.
Do you offer 24/7 technical support?
Yes, our team provides 24/7/365 support with guaranteed response times under 60 minutes for all clients.
How do you handle data security?
We implement multi-layered security solutions including firewalls, encryption, and intrusion detection systems to protect business data.
Can you help with IT budget planning?
Yes, we offer customized managed service plans that provide predictable monthly IT costs and budget-friendly scaling options.
What sets you apart from other IT providers?
Our combination of rapid response times, industry-specific expertise, and community-focused service approach differentiates us from competitors.
Do you provide emergency IT services?
Yes, we offer emergency response services for critical system failures with priority handling for urgent business needs.
