Imagine the Journey. We'll Take Care of the Rest!
At USA River Cruises, we're dedicated to providing our customers with exceptional travel experiences. With years of passion for cruising and a strong dedication to customer service, we strive to make your cruise vacation dreams come true.
Our Mission
Our mission at USA River Cruises is to provide our customers with excellent start-to-finish service, as we work together to plan the best travel and cruise vacation experience possible. We're committed to making your journey unforgettable, from the moment you start planning to the moment you return home.
Our Story
USA River Cruises has been making travel dreams come true since 1999. We started as a family-owned company in 1996, and over the years, we've grown into a corporation featuring small-ship cruises that put service first. Our passion began locally, with the ships on the Columbia River, but we've grown to appreciate river cruise vacations all over the United States and around the world.
Our Expertise
We specialize in small-ship cruises (ships that hold less than 900 passengers) and rail trips. Our agents are trained and have personal experience on board many of our ships, which is why USA River Cruise agents are the small-ship cruising and cruise vacation experts. We're certified sellers of travel and licensed to sell travel insurance, ensuring that your journey is protected every step of the way.
Our Services
USA River Cruises offers a wide range of cruise destinations, including the Columbia and Snake Rivers, the Mississippi River, the Great Lakes, and European and Caribbean cruises. We also offer land tours and expeditions to complement your cruise vacation. Our all-inclusive experiences mean less time planning and more time relaxing, as we take care of every detail from start to finish.
What Our Customers Say
"This Columbia River Cruise experience was a total delight, very informative, educational, entertaining, and just a fantastic experience overall. Every port offered opportunities for exploration and learning. The on-board Riverlorian brought history to life, as did the local entertainment brought onboard. The cuisine selections and quality were top-shelf all the way." - Nancy Mullaney
Get to Know Us
At USA River Cruises, we want to get to know you. We're passionate about matching people with the experiences they seek, and we're confident that we can find the perfect cruise vacation for you. Browse our website, contact us, or sign up for our e-Newsletter to start planning your dream journey today.
Excellent Customer Service and Personalized Experience
The majority of reviewers praised USA River Cruises for their exceptional customer service, responsiveness, and personalized approach. Many reviewers mentioned Cindy Anderson, a travel agent at USA River Cruises, who went above and beyond to ensure their travel plans were stress-free and enjoyable.
Knowledgeable and Helpful Staff
Reviewers appreciated the staff's expertise and knowledge in planning their trips, particularly with regards to river cruises. The staff was described as friendly, patient, and willing to answer questions and address concerns.
Smooth Booking Process and Attention to Detail
Several reviewers mentioned how easy and efficient the booking process was, with USA River Cruises handling every detail, from flights to accommodations to excursions.
Positive Experiences with Cruise Lines
Many reviewers shared positive experiences with various cruise lines, including Viking, Atlas, and Hurtigruten, which were arranged by USA River Cruises.
Issues with Refunds and Communication
However, one reviewer expressed frustration with the refund process, citing poor communication and lack of updates from USA River Cruises.
Be the first to review USA River Cruises.
Write a Review