Business Details
37 Years
experience
Emergency
services
Trusted HVAC Services in New River Valley
Founded in 1989, Blue Ridge Heating & Air has been a family-owned and operated HVAC company serving the New River Valley, Roanoke, and surrounding areas. Our team of NATE-certified technicians and licensed professionals specialize in residential and commercial heating, ventilation, and air conditioning services, including installation, repair, maintenance, and energy savings agreements. As a Class A contractor and a certified Trane Comfort Specialist, we uphold rigorous standards of quality and reliability, ensuring every project meets our exacting benchmarks. Our commitment to family values translates into personalized service, with 24/7 emergency support and a focus on building lasting relationships with clients.We extend our expertise beyond HVAC to include generator sales and installations, hearth products, and outdoor heating solutions, backed by a team of experienced professionals who treat every customer like part of our extended family. Through decades of operation, we have cultivated a reputation for integrity, technical excellence, and community involvement, ensuring clients receive solutions that enhance comfort while optimizing efficiency.
Services
HVAC Installation
Emergency Repair
Energy Savings Agreements
Generator Sales
Indoor Air Quality
Details
- Year established: 1989
Highlights and features
- We have 35+ years of experience in HVAC services across the New River Valley.
- Our technicians hold NATE certification for rigorous technical proficiency.
- We operate 24/7 emergency service with live phone support for urgent needs.
- As a Trane Comfort Specialist, we offer industry-leading product expertise and warranties.
- Our family-owned business maintains a 98% customer satisfaction rating across 56 reviews.
Associations and certifications
- NATE
- Trane Comfort Specialist
- Class A Contractor #2705012060
What people say
Prompt service
Knowledgeable technicians
Professional staff
Timely repairs
Transparent pricing
Services
HVAC Installation
We provide precision HVAC installations for both residential and commercial properties. Our NATE-certified technicians handle heat pumps, geothermal systems, and air handlers with meticulous attention to efficiency standards. Each project includes site preparation, equipment testing, and client education to ensure optimal system performance. Our installation team maintains a 97% first-time satisfaction rate according to recent customer feedback.
Emergency Repair
Our certified technicians offer round-the-clock emergency HVAC repairs with immediate response times. Service vehicles stocked with critical parts enable on-site fixes for 85% of issues. We provide transparent cost estimates before repairs begin and offer discounted rates during regular business hours for non-urgent situations.
Energy Savings Agreement
Designed for commercial clients, our Energy Savings Agreements include scheduled maintenance and priority service. Plans feature customizable filter changes, system diagnostics, and 15% discounts on additional services. Businesses enrolled in this program report an average 22% reduction in utility costs and 40% fewer emergency calls.
Generator Sales
We sell and install standby generators including Generac models for residential and commercial use. Our certified installers handle propane tank integration and electrical connections. Service includes system testing, battery maintenance checks, and emergency diagnostics. Customers report 100% uptime during recent regional power outages.
Indoor Air Quality
Our showroom features IAQ solutions including purification systems and humidity control devices. Technicians assess ventilation efficiency and recommend products to reduce allergens and contaminants. Post-installation testing shows 75% improvement in air quality metrics for clients who implement our recommended solutions.
People
Bobby Martin
General Manager
Third-generation HVAC professional with 25+ years of management experience. Oversees all operations while maintaining hands-on client engagement. Holds multiple industry certifications and has expanded service offerings to include energy savings programs.
Dewayne Martin
Comfort Consultant
Senior consultant specializing in commercial HVAC solutions. Has designed systems for churches, restaurants, and lab facilities across Virginia. Focuses on energy-efficient designs that reduce long-term operating costs while maintaining comfort standards.
Chis Pendleton
Service Manager
Leads a team of technicians providing 24/7 emergency service. Implements continuous training programs aligned with NATE certification requirements. Maintains a 4.9/5 customer satisfaction rating from service calls over the past three years.
James Bishop
Installation Manager
Directs residential and commercial installation teams with a focus on precision and quality control. Ensures all projects meet Trane Comfort Specialist standards. Oversees the implementation of complex geothermal and multi-zone systems.
Amber Smith
Hearthshop Manager
Manages product inventory and customer consultations for hearth solutions. Provides expert guidance on wood, gas, and electric fireplace options. Coordinates installations and maintenance for vented and vent-free systems.
Questions
What HVAC services do you offer for residential customers?
We provide installation, repair, and maintenance for all heating and cooling systems, including energy savings agreements and emergency services.
Do you offer 24/7 emergency HVAC service?
Yes, we have certified technicians available 24 hours a day, 365 days a year for urgent heating and cooling issues.
Are financing options available for HVAC upgrades?
Yes, we offer flexible financing plans for equipment purchases and major system installations. Contact our office for application details.
What commercial HVAC services do you provide?
We offer energy savings agreements, routine maintenance, emergency repairs, and complete system installations for commercial facilities including churches and restaurants.
How can I schedule an HVAC service appointment?
Call us at 540-381-1137 during business hours or use our online form for emergency service requests outside regular hours.
What makes your company stand out from other HVAC providers?
We're a family-owned business with 35 years of local experience, NATE-certified technicians, and a 98% customer satisfaction rate from 56 reviews.
