We consider you and your loved one family.
At Carter Bates, we pride ourselves on being Lynchburg's premier boutique for the latest fashion and accessories. With over 25 years of experience, we have established ourselves as a go-to destination for women seeking high-quality, stylish clothing and gifts.
Our Services
At Carter Bates, we offer a wide range of services designed to make your shopping experience seamless and enjoyable. Here are just a few of the ways we cater to our customers:
Clothing
At Carter Bates, we carry an impressive selection of clothing from renowned brands such as Spanx, Nic & Zoe, Elliott Lauren, and Lisette Foxcroft. From casual wear to formal attire, we have something for every occasion. Our clothing range includes tops, dresses, skirts, pants, and jackets.
Accessories
Accompanying your stylish outfit is our impressive collection of accessories. We offer an array of jewelry, handbags, and gifts from Brighton, a brand renowned for its high-quality, stylish products. From earrings to pendants, and from clutches to tote bags, our accessories will elevate your wardrobe to new heights.
Jewelry
At Carter Bates, we understand the importance of a beautiful piece of jewelry to complete your outfit. That's why we offer an extensive selection of jewelry from Brighton, experts in crafting timeless, elegant designs. From pendants to earrings, our jewelry collection is sure to delight.
Home & Gifts
Nurturing the ties between our customers and their loved ones is at the heart of our business. That's why our store is filled with beautiful, unique gift items perfect for birthdays, anniversaries, holidays, and more. From decorative home accessories to luxurious candles and fragrances, we have something for every taste and preference.
Community Relations
At Carter Bates, we believe in giving back to the community that has helped us grow. We're committed to supporting local charities and organizations, and regularly participate in community events.
Store Hours
At Carter Bates, we're open during the following hours:
- Monday to Saturday: 10:00 am to 8:00 pm
- Sunday: 12:00 pm to 6:00 pm
Visit Us
We invite you to visit us at River Ridge Mall, located at 3405 Candler Mountain Rd, Lynchburg, VA 24502. Call us at (434) 846-5100 to schedule an appointment or simply drop by to explore our beautiful store. We can't wait to meet you.
Overall Experience
The reviews of Carter Bates are mixed, with some customers having a positive experience and others being unhappy with their visit. Despite the differences, many customers praised the store's selection and knowledgeable sales associates.
Positive Aspects
Some reviewers mentioned that they had a wonderful experience shopping at Carter Bates, with sales associates being very kind and helpful. The store was described as beautiful, with a large selection of products, including Brighton jewelry, handbags, shoes, and decorator items. Quality clothing and coats were also reasonably priced, and the staff went above and beyond to assist customers with their shopping needs.
Negative Aspects
However, not all customers had a positive experience. One reviewer mentioned that the sales associates were frosty and stiff, and the return system for brand-new jewelry was archaic. Another reviewer mentioned that the return policy was not customer-friendly, stating that their hard-earned money would not be returning to the store.
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