Business Details
43 Years
experience
Your Trusted Jewelry & Watch Repair Experts in Salem, NH
Established in 1983 as a watch and jewelry repair shop, Atwood Jewelers has evolved into a trusted destination for both repair services and curated jewelry collections. Our expertise spans three decades of craftsmanship, with a team that includes a Waltham School of Watchmaking graduate and experienced bench jewelers who prioritize customer satisfaction and honesty. We offer a full range of services including jewelry repair, custom design, estate jewelry sales, and precious metal buying, all conducted in-house with a commitment to competitive pricing and personalized service.As a family-owned business and proud member of the Better Business Bureau, we maintain a strong reputation for timeless elegance, singular craftsmanship, and exceptional rarity in our vintage and contemporary collections. Our Salem, NH location provides a one-week turnaround for most repairs, while our Leominster, MA store, managed by our founder's daughter, continues to serve the community with the same dedication to quality that has defined us since our inception.
Services
Jewelry Repair
Watch Repair
Custom Design
Appraisals
Engraving
Estate Jewelry
Vintage Jewelry
Jewelry Cleaning
Gift Certificates
Precious Metal Buying
Details
- Year established: 1983
Highlights and features
- We offer in-house jewelry repair by experienced bench jewelers with a one-week turnaround.
- Our team includes a Waltham School of Watchmaking graduate with 48 combined years of experience.
- We provide competitive pricing for gold, silver, and platinum transactions.
- We specialize in custom designs using certified diamonds and unique settings.
- We are a BBB-accredited business with a 40-year reputation for quality and trust.
Associations and certifications
- Better Business Bureau
What people say
Great service
Competitive prices
Expert repair
Knowledgeable staff
One-of-a-kind designs
Services
Jewelry Repair
Our experienced bench jewelers provide full-service jewelry repair and stone setting at competitive prices. All work is completed on-site with a typical one-week turnaround. We specialize in fixing broken chains, resizing rings, and restoring heirloom pieces while maintaining the integrity of your jewelry.
Custom Design
Create personalized jewelry using certified diamonds, unique settings, and heirloom stones. Our in-house jeweler helps design custom engagement rings, remount family gems, and craft one-of-a-kind pieces. We offer hundreds of options through our stones and settings collection to bring your vision to life.
Estate Jewelry
We curate a diverse selection of pre-owned jewelry dating from the 19th century to modern designs. Our estate collection includes rare rings, necklaces, and watches, all carefully evaluated for quality. Customers can also sell their unwanted estate pieces for competitive market rates.
Precious Metal Buying
We buy gold, silver, platinum, and select costume jewelry at prices reflecting current market values. Our experts test unmarked items to ensure accurate valuation. We also accept silver flatware (excluding plated items) and provide instant payment while you wait during our store hours.
Watch Repair
Specializing in both modern and antique timepieces, our watch repair service handles battery replacements, movement adjustments, and complex mechanical fixes. As a former Sears watchmaker's business, we maintain expertise in servicing brands like Tag Heuer, with pricing starting at $11 for basic adjustments.
People
Robert Atwood
Founder
A Waltham School of Watchmaking graduate with 25+ years as a Sears watchmaker and jewelry buyer, Robert established Atwood Jewelers in 1983. His expertise in horology and retail shaped the business's foundation in repair services and estate jewelry sales.
Scott Atwood
Bench Jeweler
With 48 combined years at Atwood Jewelers, Scott provides expert in-house jewelry repair and custom design services. As Robert's son, he upholds family traditions of craftsmanship while ensuring modern quality standards for all commissioned pieces.
Joanne Atwood
Store Manager
Managing the Leominster, MA location for 15 years, Joanne oversees daily operations and customer service. Her leadership maintains the store's reputation for honesty and personalized attention to both repair and sales clientele.
Questions
What jewelry repair services do you offer?
We provide full-service jewelry repair including resizing, stone setting, chain soldering, and restoration of damaged pieces. Most repairs complete within one week at competitive pricing.
Can I sell my old jewelry?
Yes, we buy gold, silver, platinum, and select costume jewelry. Bring your items in for immediate evaluation and receive payment while you wait based on current market rates.
Do you create custom jewelry designs?
Our in-house jeweler specializes in custom designs using certified diamonds, heirloom stones, or new settings. Explore hundreds of options through our STONES & SETTINGS tab to create personalized pieces.
Are you BBB accredited?
Yes, we maintain Better Business Bureau accreditation as part of our commitment to ethical business practices and customer satisfaction since 1983.
What areas do you serve?
We primarily serve Salem, NH, with additional locations in Leominster and Saugus, MA. Free shipping is available for select online purchases.
How long does watch repair take?
Most watch repairs complete within one week. Basic adjustments like link removal start at $11, with more complex mechanical work priced according to required parts and labor.
