At Avanti Windows & Doors, our primary focus is on you, our customer. We pride ourselves on top-notch customer service and high-quality vinyl window and patio door products. We manufacture and install all window and patio door systems, ensuring the highest level of quality and operation for our customers.
Our Story
Avanti Windows & Doors is a leading manufacturer and installation contractor of vinyl window and door systems throughout the South & Southwest. We produce and install windows for single-family homebuilders in various markets, including Phoenix, Prescott, Tucson, Las Vegas, Dallas-Fort Worth, Austin, San Antonio, Fresno, Sacramento, and Tampa. We set the standard for providing window products and installation services for the Big Builder customer.
Our Mission
At Avanti, we focus on three key areas: Product, Process, and People. We use superior parts in our product lines to eliminate the need for repairs. Our unmatched processes, from manufacturing to installation, ensure the highest level of quality and operation. We create craftsman both in the plant and field, which is key to executing our vision of doing the right thing for the right reasons.
Our Services
We offer a range of services, including window installation, patio door installation, and employment opportunities. Our window products feature state-of-the-art extrusions, stabilizers, impact modifiers, and titanium dioxide for long-lasting color. Our patio door systems, including the Hacienda Sliding Glass Door, Avanti Door Multi-Slide System, XFD Door System, and 90-degree Door System, are designed to enhance your view and maximize your indoor/outdoor living space.
Our Installation Method
Avanti developed the Avanti Install Method (AIM), a series of installation methods designed to provide a better install experience. AIM uses advanced butyl-based flashing products and provides clear sill details in all conditions. This ensures a better install by using superior butyl flashing materials, providing clear details that allow trades to work together on quality openings.
Overall Review Summary
The majority of the reviews are negative, with customers expressing frustration and disappointment with Avanti Windows' products and services. The common issues mentioned include poor quality windows, inefficient communication, and unprofessional behavior from the company's representatives.
Negative Experiences
Many customers reported problems with the quality of Avanti's windows, including issues with installation, faulty seals, and warped glazing strips. Others mentioned difficulties in getting the company to respond to their concerns, stating that they were either ignored or given inadequate solutions.
Positive Experiences
On the other hand, a few customers had positive experiences with Avanti, praising the company's efficient and professional service, particularly with regards to warranty claims and replacements.
Common Issues
- Poor quality windows and installation
- Inefficient communication and lack of response to customer concerns
- Unprofessional behavior from company representatives
- Issues with warranties and replacements
- Delays and inefficiencies in addressing customer complaints
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