Business Details
24 Years
experience
Emergency
services
Trusted Pet Sitting Services in Durango, CO
Founded in 2002, Custom Animal Services has been providing professional, compassionate pet care in Durango and La Plata County for over two decades. Our team of experienced, background-checked professionals is dedicated to ensuring your pets receive individualized attention while maintaining the comfort of their familiar environment. We specialize in house sitting, overnight stays, pet exercise, and large animal care, with services tailored to meet the unique needs of each animal. Our staff includes certified veterinary technicians and seasoned animal lovers with extensive experience in medicating pets, emergency planning, and holistic care.As members of Pet Sitters International and the Durango Chamber of Commerce, we uphold the highest standards of professionalism, maintaining full insurance and bonding for client peace of mind. Our commitment to excellence is reflected in our personalized approach, consistent communication, and the trust weve built through thousands of satisfied clients and their beloved pets.
Services
House Sitting
Overnight Stays
Pet Exercise
Insured/Bonded
Daytime Companion
Horse Care
Emergency Plans
References Available
Complimentary House Services
Mileage Fees Apply
Details
- Year established: 2002
Highlights and features
- We are insured, bonded, and background-checked professionals.
- Experienced in administering all types of pet medications.
- Specialize in care for both small and large animals.
- Implement emergency disaster plans for pet safety.
- Maintain rigorous reference checks and industry certifications.
Associations and certifications
- Pet Sitters International
What people say
Terrific service
Excellent communication
Dedicated care
Amazing soul
Peace of mind
Services
Pet Sitting
Our pet sitting service provides individualized care in your pets familiar environment. Trained professionals handle feeding, exercise, medication administration, and waste management while maintaining household routines. Clients receive regular updates with photos and detailed notes to ensure complete peace of mind during absences.
Overnight Stays
12-hour overnight visits include continuous pet supervision and comfort measures. Sitters provide extended playtime, specialized feeding schedules, and emergency response capabilities. This service ensures pets maintain normal routines while owners travel, with house security measures included as part of care protocols.
Horse Care
Experienced handlers provide specialized care for horses and farm animals. Services include feeding, stall maintenance, turnout management, and health monitoring. Our team understands equine behavior and facility requirements, ensuring proper care for both animals and their living environments during owner absences.
Medication Administration
Certified veterinary technicians and trained staff administer all medication types including oral, topical, and injectable treatments. No additional charge applies for supplements mixed with food, while specialized treatments receive individualized pricing based on complexity and duration requirements.
House Sitting
Complimentary house services accompany all pet visits, including mail collection, plant watering, trash management, and light scheduling. This maintains household appearance and security while pets remain in their familiar environment, reducing stress during owner travel periods.
People
Rhonda Brown
Founder
Founded Custom Animal Services in 2002 after veterinary clinic experience. Specializes in emergency planning and large animal care. Relocated to Utah in 2024 while maintaining business oversight.
Suzie
Owner & Pet Care Pro
Veterinary technician with 22 years clinical experience. Joined CAS in 2013, became owner in 2024. Specializes in personalized pet communication and stress reduction techniques for animals during owner absences.
Lori
Pet & Horse Care Pro
Lifelong horse enthusiast with 4-H experience. Joined CAS in 2018, specializing in equine care and emergency response. Combines artistic background with animal husbandry skills to create calming environments for client pets.
Dawn
Pet Care Pro
Former wildlife rehabilitator with 16+ years animal care experience. Joined CAS in 2020, focusing on behavior modification and special needs pet care. Known for detailed communication and photographic updates during service periods.
Karen
Bird & Exotic Care Pro
Specializes in exotic animals with experience in avian care and rescue operations. Joined CAS in 2018, bringing expertise in unique pet requirements. Maintains strict protocol adherence for sensitive species environments.
Questions
What services include house maintenance?
All visits include mail collection, plant watering, trash management, and security checks at no additional charge.
Do you care for exotic animals?
Yes, we handle birds, reptiles, fish, and small mammals with specialized care protocols developed through extensive experience.
How do you handle medication emergencies?
Our certified staff follows detailed emergency plans, contacting veterinarians immediately while maintaining pet comfort during crises.
Can I request the same sitter for each visit?
We prioritize consistent care by assigning regular sitters, though we maintain backup providers for scheduling flexibility.
What security measures protect my home?
All staff undergo background checks, and we maintain insurance/bonding. Sitters follow strict access protocols with duplicate key security.
How are holiday rates structured?
Holiday visits add $5-$10 to standard rates, covering New Years Eve/Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas periods.
