Coastal Commerce Group

Empowering Business Through Technology

CCG Telecom has been guiding businesses across the transition to Voice over IP (VoIP) for over a decade. With a focus on innovation and customer success, we empower organizations of all sizes to maximize the potential of unified communication solutions. We believe in building lasting partnerships, fostering open communication, and providing tailored solutions that precisely align with your unique business needs.

Our Expertise

Our seasoned team of experts boasts deep understanding of VoIP technology and its associated ecosystem. We hold strategic partnerships with leading manufacturers, ensuring access to the most advanced solutions in the market. We offer comprehensive services across the entire spectrum, from initial planning and deployment to ongoing maintenance and support.

1. VoIP Consulting & Deployment

• Comprehensive needs assessment and strategy development
• Architecture design and planning
• Provisioning and installation of hardware and software
• Comprehensive staff training and user adoption programs

2. Microsoft Teams Expertise

• Full-scale deployment and integration of Microsoft Teams platform
• Custom configuration and workflow automation
• Integration with existing systems and applications
• Advanced security and data governance measures

3. Collaboration & Security Solutions

• Secure voice and video communication with end-to-end encryption
• Collaborative workspaces and document sharing
• Group chat and video conferencing capabilities
• Effective meeting management and scheduling tools

4. Comprehensive Support & Monitoring

• Troubleshooting and technical assistance
• Network monitoring and optimization
• Regular performance analysis and reporting
• On-demand support and proactive issue resolution

5. Professional Development & Training

• Customized training programs tailored to your team's needs
• Knowledge transfer and documentation
• Continuous learning opportunities and industry updates

More Than Just Technology

At CCG Telecom, we believe technology is a tool to empower business. We are dedicated to understanding your unique challenges and aspirations, and delivering tailored solutions that work seamlessly to enhance productivity, streamline communication, and foster collaboration. We don't just implement technology - we empower your people and optimize your processes.