At North Country Windows & Baths, we're more than just a windows and doors replacement company - we're a family-owned and operated business dedicated to providing top-notch home improvement services to the good people of Lincoln, NE, Eastern Nebraska, and surrounding areas. With over 30 years of combined experience in the industry, we take pride in working closely with each and every customer to ensure a seamless and worry-free experience from start to finish.
Our Mission
Our mission is simple: to provide the best materials and workmanship at a reasonable price. We're not just about selling windows and doors - we're about building relationships, providing exceptional customer service, and helping our customers achieve their dream homes. Our team of experts is dedicated to educating customers on our products, providing top-quality installation, and offering unparalleled service to ensure complete customer satisfaction.
Our Services
We specialize in vinyl replacement windows, entry doors, premium vinyl siding, and high-quality baths. Our windows are custom-made to fit your home, providing exceptional energy efficiency, low maintenance, and durability. Our doors are designed to be welcoming and beautiful, while also providing top-notch security and energy efficiency. Our baths are designed to be safe, accessible, and stylish, perfect for families and individuals of all ages.
Why Choose Us
At North Country Windows & Baths, we're committed to providing an exceptional customer experience. We offer a variety of services to fit your needs, including:
- Custom replacement windows designed to fit your home and style
- Energy-efficient doors that provide top-notch security and beauty
- High-quality baths designed for safety, accessibility, and style
- Financing options to fit your budget
- Exceptional customer service and support every step of the way
Meet Our Team
Our team is made up of industry experts with years of experience in the home improvement industry. From our founders, Terry and Tiana Strait, to our sales manager, Derek Poloncic, our finance manager, Tina Denton, and our operations manager, Joe Steen, we're a family-run business that treats our employees like family and our customers like friends.
Overall Experience
The overall experience with North Country Windows and Baths has been extremely positive. Most reviewers praised the professionalism, courtesy, and expertise of the installation crew, sales representatives, and office staff.
Quality of Work
The quality of work has been consistently high, with many reviewers expressing satisfaction with the installation of windows, patio doors, and bathroom remodels. The products used are of high quality, and the installation process is efficient, clean, and professional.
Customer Service
Customer service has been exceptional, with reviewers praising the responsiveness, knowledge, and friendliness of the sales representatives, office staff, and installation crew.
Praise for Specific Employees
Several reviewers praised specific employees, including Tony, Dylan, Drew, Tina, and Niko, for their exceptional work, professionalism, and courtesy.
Delays and Issues
A few reviewers experienced delays or issues with their orders, but these were resolved satisfactorily, and the final products exceeded their expectations.
Negative Experiences
Two reviewers had negative experiences, one with excessive and unwanted calls from the company, and another with delays and communication issues.
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