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24/7 Damage Restoration Services in Kauai, HI
Rescue Services Kauai has been serving the island community for over 30 years, specializing in water damage restoration, fire damage cleanup, and mold remediation. Partnering with Premier Restoration Hawaii in 2021 expanded our capacity to address disasters of any scale while maintaining our commitment to personalized service. Our team utilizes cutting-edge technology and employs IICRC-certified professionals who treat every property as if it were their own. Headquartered in Lihue, we deploy island-wide technicians for immediate response to emergencies.

With a legacy built on trust and expertise, we prioritize customer relationships and deliver solutions that restore both properties and peace of mind. Our experience spans residential and commercial projects, including high-profile clients like the Sheraton Kauai Resort. We guarantee 24/7 availability and transparent communication throughout every restoration process.
Services
Water Damage Restoration Fire Damage Cleanup Mold Remediation Flood Extraction Septic Overflow Sanitation
Highlights and features
  • We offer 30+ years of localized damage restoration expertise
  • Our team includes IICRC-certified mold remediation specialists
  • We guarantee 24/7 emergency response with island-wide coverage
  • Our partnership with Premier Restoration Hawaii ensures unlimited scalability
  • We utilize industrial-grade drying equipment and infrared detection technology
Associations and certifications
  • IICRC
What people say
Absolutely stellar service Knowledgeable professionals Quick response times Dependable and honest Handled on time and budget
Services
Water Damage Restoration
Our IICRC-certified technicians specialize in water damage restoration using industrial drying equipment and infrared moisture detection. We address all water sources including plumbing failures, storm damage, and septic overflows. Immediate response within hours of contact prevents secondary damage like mold growth while preserving structural integrity through advanced drying techniques.
Fire Damage Cleanup
Comprehensive fire damage services include soot removal, odor elimination, and content cleaning using specialized deodorization technology. Our 24/7 response team prioritizes safety during structural assessment while employing thermal fogging to neutralize persistent smoke odors in residential and commercial properties across Kauai.
Mold Remediation
Certified mold specialists conduct thorough inspections using moisture mapping technology to identify hidden infestations. Our remediation process follows IICRC S520 standards, including HEPA vacuuming, antimicrobial treatments, and air quality testing. We address underlying moisture issues to prevent recurring mold growth in Hawaii's tropical climate.
Flood Extraction
Emergency flood response teams deploy truck-mounted extraction units and industrial dehumidifiers for rapid water removal. We handle all flood types including hurricane damage, pipe bursts, and septic backups. Post-extraction services include structural drying and disinfection to meet insurance requirements and prevent long-term property damage.
Septic Overflow Sanitation
Hazardous waste specialists perform emergency septic overflow cleanup using OSHA-compliant PPE and biohazard remediation equipment. Our process includes contaminated material removal, antimicrobial fogging, and EPA-registered disinfection to eliminate pathogens and restore habitable conditions safely and efficiently.
People
Mike Wallace
Founder & General Manager
With 30+ years of Kauai restoration experience, Mike leads operations after founding The Professionals in 1992. His expertise in emergency response and community commitment drives our service philosophy. He maintains direct client relationships while overseeing statewide coordination with Premier Restoration Hawaii.
Clancy Doorish
Reconstruction Manager
A construction expert with 18+ years of local experience, Clancy oversees structural repairs since 2004. His family's maritime background informs practical problem-solving for complex restoration projects. He specializes in masonry and framing for post-disaster rebuilding across commercial and residential properties.
Wes Umakoshi
Mold Remediation Manager
IICRC-certified mold specialist with advanced training in environmental remediation. Wes leads inspections using thermal imaging and moisture meters to identify hidden infestations. His technical expertise ensures complete remediation while educating clients about moisture control in Hawaii's tropical climate.
Justin Pimentel
Mitigation Manager
Kauai native Justin directs emergency response teams for water and fire damage. With 11+ years of field experience since joining in 2012, he specializes in rapid mitigation using industrial drying systems. His local knowledge optimizes response times across the island's diverse geography.
Sydney Pimentel
Office Manager
Sydney coordinates client communications and field operations with hospitality industry precision. Her organizational leadership ensures seamless service delivery from initial contact through project completion. She maintains quality control across all customer interactions and technical documentation.
Questions
What emergency services do you offer?
We provide 24/7 water damage restoration, fire cleanup, and mold remediation services across Kauai with immediate response times.
Are your technicians certified?
Yes, our team includes IICRC-certified specialists in water damage, mold remediation, and fire restoration with ongoing professional training.
How do you handle insurance claims?
We work directly with major insurance providers to document damage and manage claims processing for customer convenience.
What areas do you service?
We operate island-wide across Kauai including Lihue, Poipu, Kapaa, and Hanalei with mobile equipment deployment capabilities.
Can you prevent mold after water damage?
Yes, our rapid response within 24-48 hours combined with industrial drying equipment prevents mold growth in most cases.
What commercial services do you offer?
We serve hotels, resorts, and businesses with emergency response plans, large-scale drying systems, and post-disaster reconstruction services.