Patients First is Our Motto
Salon Accessories is a premier beauty product and service company serving Upstate New York and parts of Western Pennsylvania. Founded in 2004 by David Levy, Jim Hennessey, Ed Riorden, and Sam Guglielmino, our company has built a reputation for providing superior customer service, education, and products to the professional beauty industry.
Our Mission
At Salon Accessories, we believe that our greatest asset is our customer. We are dedicated to providing personalized service, superior products, and tailored education to our customers. Our goal is to be an industry leader in the professional beauty industry, putting our customers first and providing them with the technical, creative, and business support they need to be successful.
Our Services
We offer a holistic range of professional-only products and equipment, including exclusive lines like Paul Brown, Alterna, Alfaparf, and Keune. Our knowledgeable and experienced staff are available to assist our customers with all aspects of running a salon or spa, from initial concept design to full implementation. We also provide access to cut, color, and product knowledge classes that provide our customers with the latest global beauty trends and promote technical and creative advancement.
Why Choose Us
- Superior Customer Service: Our sales team is dedicated to providing personalized service to our customers, offering next-day delivery, hassle-free billing, and easy credit for returns of product, if necessary.
- Superior Education: Our education department provides cut, color, and product knowledge classes that provide our customers with the latest global beauty trends and promote technical and creative advancement.
- Superior Products: We offer a holistic range of professional-only products and equipment, including exclusive lines like Paul Brown, Alterna, Alfaparf, and Keune.
- Superior Creative Support: Our knowledgeable and experienced staff are available to assist our customers with all aspects of running a salon or spa, from initial concept design to full implementation.
Our Locations
We have two locations: our main office and warehouse are located in Rochester, NY, and our second location is in Cicero, NY. Our hours of operation are Monday through Friday, and we are open from 8:30 am to 5:00 pm.
Get in Touch
If you have any questions or would like to learn more about our services, please feel free to contact us at Salon Accessories. We look forward to serving you.
Entrance and Accessibility
The entrance to the store is located on the opposite side of the building, contrary to what Google maps indicates.
Products and Services
The store offers a variety of products, including Alphaparf, which is liked by some customers. However, one customer expressed their dissatisfaction with the store's dealings, opting to use alternative products to avoid dealing with them. On the other hand, many customers have praised the store's products, citing their quality and the staff's hard work to ensure customer satisfaction.
Staff and Customer Service
The staff at the store have received mixed reviews. While some customers have praised their hard work and dedication to pleasing customers, others have reported negative experiences, including rude behavior and eye-rolling from the staff.
Eligibility and Store Size
It's worth noting that the store requires customers to have a cosmetology background to shop there. The store is also described as being on the smaller side.
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