Business Details
Emergency
services
Your Trusted Utility Provider in Macon, MO
Macon Municipal Utilities (MMU) has served the community since 1890, providing essential electric, water, wastewater, and natural gas services. As a founding member of the Missouri Public Energy Pool, we leverage a diverse energy portfolio including wind, solar, hydro, and landfill gas to ensure reliable power supply. Our water services originate from Long Branch Lake, where we played a pivotal role in its development during the 1970s, delivering high-quality treated water to both local and regional customers. We operate a wastewater treatment plant processing nearly one million gallons daily, adhering to strict environmental standards while addressing regulatory compliance upgrades. Our natural gas services, sourced through Kinect Energy and delivered via Panhandle Eastern Pipeline, follow rigorous safety protocols including excess flow valve implementation.Governed by a four-member Board of Public Works appointed by the City Council, we maintain transparent operations with monthly public meetings and accessible governance documentation. Our team combines decades of municipal utility expertise with modern infrastructure investments to serve residential, commercial, and industrial customers across Macon and surrounding areas. We prioritize community engagement through multiple communication channels and emergency response systems operating 24/7. Our commitment to quality is reflected in annual water quality reports and ongoing infrastructure improvements that ensure service reliability. Through strategic partnerships and adherence to evolving industry standards, we continue to deliver essential utility services while planning for sustainable growth.
Services
Electric
Water
Wastewater
Natural Gas
Net Metering
Highlights and features
- We have over 130 years of experience in municipal utility services
- We offer a diverse energy portfolio including wind, solar, and hydro
- Our wastewater plant processes nearly 1 million gallons daily
- We maintain strict EPA compliance with annual water quality reporting
- Our 24/7 emergency response team ensures service reliability
Services
Electric
MMU provides reliable electricity through membership in the Missouri Public Energy Pool. Our energy mix includes clean coal, natural gas, wind, solar, hydro, and landfill gas. We offer standard electric service policies and specialized net metering programs for customers generating up to 100 KW through renewable sources. Our infrastructure follows strict safety and construction standards for residential, commercial, and industrial applications.
Water
We deliver high-quality potable water sourced from Long Branch Lake, which we helped develop in the 1970s. Our treatment plant supplies 60% of water to regional customers and 40% to local residential and commercial users. We maintain comprehensive water quality reports and comply with EPA monitoring requirements. Our distribution system follows strict construction and maintenance standards for public health and safety.
Wastewater
Our wastewater treatment plant processes nearly one million gallons daily using environmentally responsible methods. We implement regular infrastructure upgrades to prevent back-ups and groundwater contamination. As one of Missouri's six combined sewer systems, we maintain regulatory compliance while upgrading aging infrastructure. Our services follow established policies for connection, treatment, and environmental protection.
Natural Gas
We distribute natural gas through Panhandle Eastern Pipeline with purchases managed by Kinect Energy. Our service follows updated safety regulations including excess flow valve requirements since 2017. We provide installation guidelines and safety protocols for residential and commercial applications. Our distribution system adheres to strict construction and maintenance standards for reliable service delivery.
Net Metering
We support customer-owned renewable energy generation up to 100 KW through solar, wind, or hydro systems. Our net metering program allows excess electricity to be fed back into the grid with credits applied to customer accounts. We provide technical specifications and integration requirements for safe system connection. This service promotes sustainable energy practices while maintaining grid stability and safety standards.
Questions
How do I start utility service with MMU?
Apply online through our website or visit our office at 106 W. Bourke in Macon during business hours (Monday-Friday 8am-5pm).
What payment options are available?
We offer online bill payment through our account portal and phone payments at (833) 262-5904 for customer convenience.
How does MMU handle power outages?
Report outages at (866) 758-4716 or through our Power Outage Map. Our 24/7 emergency team responds immediately to service interruptions.
What water quality standards does MMU meet?
We exceed EPA requirements with annual water quality reports and UCMR3 compliance documentation available for public review.
Can I install solar panels with MMU service?
Yes, our Net Metering Program supports customer-owned renewable systems up to 100 KW with grid interconnection and credit system.
How are utility rates determined?
Rates are established through our Board of Public Works following public meetings and regulatory compliance requirements for cost recovery and infrastructure maintenance.