At Roberts Oxygen Company, Inc., we have been dedicated to providing exceptional service and quality products to our customers since 1966. Founded by the Roberts family in Rockville, Maryland, we have expanded our capabilities and services to meet and exceed the needs of our customers. We pride ourselves on providing the highest level of customer satisfaction, with 56 locations serving 9 states. Our team's combined efforts have enabled us to build positive, long-term relationships with our customers, characterized by mutual respect, courtesy, and integrity.
Our Services
Over the years, we have expanded our product offerings to meet the evolving needs of our customers. We provide compressed industrial and medical gases, specialty gases and equipment, welding equipment and consumables, as well as technical support services. Our normal store hours are 7:30am to 5:00pm, Monday through Friday, and we're closed for federal holidays.
Bulk and Microbulk Gases
At Roberts Oxygen Company, Inc., we understand the importance of reliability and consistency in providing bulk and microbulk gases. Our top-notch service team will design and install a high-quality system tailored to meet your specific needs. We offer bulk and microbulk gases, including Argon, Carbon Dioxide, Nitrogen, and Oxygen, for industrial, research, and medical applications.
Cryogenic Gases and Equipment
Our cryogenic equipment and services cater to industries that require precise temperature control and high-pressure applications. From liquefied natural gas (LNG) and compressed natural gas (CNG) to industrial and medical applications, we provide a comprehensive range of cryogenic gases and equipment.
Engineering and Service
Our team of experts is dedicated to providing unparalleled engineering and service to ensure the seamless integration of our equipment and systems. We understand the significance of timely and effective maintenance, and our skilled technicians are trained to perform routine maintenance, repairs, and installations.
Online Ordering and Bill Pay
In today's fast-paced world, we understand the importance of convenience and efficiency. Our online portal allows customers to place orders at any time, view invoices, delivery tickets, statements, and cylinder balances. Additionally, customers can pay invoices using a credit card at their convenience.
Specialty Gases and Equipment
We provide a comprehensive range of specialty gases and equipment, catering to various industries, including medical, research, and industrial applications. Our extensive product catalog reflects our commitment to delivering quality products and services.
Welding and Industrial
Our welding and industrial division is dedicated to providing innovative solutions for welding, cutting, and machining applications. We offer welding equipment, consumables, and accessories, as well as training and technical support services.
General Impression
The overall sentiment of the reviews is overwhelmingly positive, with customers praising the service, knowledge, and availability of products at the Rockville, MD location.
Service and Knowledge
The reviewers consistently highlight the friendly and knowledgeable staff, mentioning specific employees like Roger and the "guys" who were able to help them with their needs. The service is described as "amazing, " "outstanding, " and "extremely helpful."
Product Availability
Some reviewers mention specific products they were able to find, such as dry ice, power tanks, and welding supplies. The availability of dry ice is noted as a notable aspect, particularly during a CO2 shortage.
Pricing
Gena Schultheis mentions a competitive price for a specific product, while Terry Trunk King Brocks notes great prices on power wire. RichhTube compared prices at different locations and found a reasonable price for dry ice.
Employee Recognition
Several reviewers specifically acknowledge the kindness and friendliness of individual employees, appreciating their helpfulness and expertise.
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