Business Details
Emergency
services
Trusted Plumbing Services in Decatur, GA
Founded on the principles of honesty and exceptional service, The Plumbing Detectives has established itself as a trusted name in the plumbing industry. Our owner, Jason Webb, brings decades of hands-on experience and holds Georgia's highest Class II Master Plumbing License, enabling us to handle projects ranging from residential repairs to commercial installations. Unlike traditional plumbing companies, we prioritize personal relationships over corporate transactions, ensuring every customer receives transparent pricing and tailored solutions.Our commitment to integrity is reflected in our no-charge service calls and dedication to addressing both major and minor plumbing issues with equal urgency. With a focus on Metro Atlanta, we've built a reputation for prompt, reliable service through word-of-mouth referrals and consistent delivery of quality workmanship.
Services
Water Heater Repair
Fixture Installation
Drain Clearing
Sewer Inspection
Gas Line Repair
Water Leak Detection
Toilet Installation
High Pressure Jetting
Highlights and features
- We offer direct access to the owner-operator with 20+ years of plumbing experience
- Our team provides transparent pricing with no hidden fees or upselling
- We handle both emergency repairs and routine maintenance with equal priority
- Our service includes detailed explanations of plumbing issues and solutions
- We maintain Georgia's highest plumbing license classification for unrestricted service
Associations and certifications
- Class II Master Plumbing License
What people say
Friendly, fair, honest
Prompt, polite, honest assessment
Professional and prompt service
Went above and beyond
Honest assessments at no extra cost
Services
Water Heater Repair
Our certified technicians specialize in diagnosing and repairing all types of water heaters. We provide same-day service for emergency situations while maintaining transparent pricing. Our expertise covers both traditional tank systems and modern tankless models, ensuring optimal performance and energy efficiency for residential and commercial properties.
Sewer Inspection
Using advanced video camera technology, we identify blockages, cracks, and other issues in sewer lines. Our non-invasive diagnostic process helps prevent costly excavations. We provide detailed explanations of findings and offer both traditional repairs and trenchless solutions for lasting results.
Gas Line Repair
We handle complete gas line installations and repairs for residential and commercial properties. Our master-certified technicians follow strict safety protocols while working with natural gas and propane systems. Services include leak detection, pressure testing, and code-compliant installations for appliances and outdoor living spaces.
Drain Clearing
From routine clogs to severe blockages, our high-pressure jetting equipment restores proper drainage in pipes of all sizes. We combine mechanical cleaning with video inspection to ensure complete removal of buildup. Our preventive maintenance recommendations help customers avoid recurring drain issues.
Fixture Installation
We install and repair all types of plumbing fixtures including toilets, faucets, and shower systems. Our technicians ensure proper sealing and water efficiency during installations. We offer guidance on fixture selection while maintaining manufacturer warranties through professional installation techniques.
People
Jason Webb
Owner
Jason Webb, Georgia's Class II Master Plumber, founded The Plumbing Detectives after years of industry experience. He personally oversees all service calls, combining technical expertise with a commitment to honest business practices. His hands-on approach ensures every customer receives direct access to the owner's extensive knowledge and experience.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks, and gas line emergencies. Our owner-operator model ensures immediate response without additional after-hours fees.
What areas do you service?
We primarily serve Decatur and the broader Metro Atlanta area, including DeKalb County. Our mobile service model allows us to respond quickly throughout the region while maintaining our commitment to personalized service.
Are your plumbers licensed and insured?
Yes, we hold Georgia's highest Class II Master Plumbing License and maintain full insurance coverage. Our owner-operator model ensures all work meets state regulations and industry standards for safety and quality.
Do you provide free estimates?
We offer free initial consultations where we assess your plumbing needs and provide transparent pricing. Our estimates include all labor, materials, and potential service fees with no hidden charges.
What sets you apart from other plumbers?
We combine technical expertise with personal accountability - the owner handles every service call, ensuring consistent quality and direct communication. Our no-charge service visits and honest recommendations build long-term customer relationships.
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