Designer Jewels, Inc. is a premier jewelry design and fabrication company that has been in operation for over five decades. Our company was founded in 1968 with a vision to provide the highest quality custom jewelry designs and excellent customer service. We have been fortunate to have had the same location in Houston, Texas, where we have been serving our customers from the same location since our inception.
Our Team
Our team consists of experienced professionals who are passionate about jewelry design, fabrication, and appraisal. Our team members have received specialized training and certifications from renowned institutions such as the Gemological Institute of America (GIA) and the American Society of Appraisers. Our team is committed to providing exceptional service to our customers and ensuring that they receive the highest quality products that meet their specific needs.
Our Services
We offer a wide range of services including custom jewelry design, fabrication, and appraisal. Our expertise includes:
- Custom Jewelry Design: We design and create custom jewelry pieces using the finest materials, including diamonds, gold, silver, and other precious metals and stones.
- Jewelry Appraisal: Our experienced appraisers use state-of-the-art technology to appraise the value of jewelry, coins, and other precious items.
- Jewelry Repair: We offer expert jewelry repair and restoration services for damaged or broken jewelry pieces.
- Lapidary Services: We provide lapidary services, including cutting, polishing, and setting of gemstones.
- Coins and Bullion: We assess the value of coins and bullion and provide expert opinions for estate settlements, insurance, and other purposes.
- Watches: We repair and restore high-end watches and jewelry.
Our History
Our company has a rich history that spans over five generations. Founded in 1968 by H. Robert Sandler, our company has continued to grow and evolve over the years, while maintaining its commitment to excellence and customer service. Our team members are passionate about what they do, and we take pride in creating exceptional jewelry pieces that are truly unique and one-of-a-kind.
Our Patents
We hold several patents for innovative products, including the Pocket Size Ring Sizer Gauge, which was developed by our team. This patented product is a valuable tool for customers to determine their ring size accurately.
Conclusion
At Designer Jewels, Inc., we pride ourselves on our commitment to excellence, professionalism, and customer satisfaction. We invite you to explore our website and learn more about our services, products, and history. We look forward to serving you and creating exceptional jewelry pieces that exceed your expectations.
Customer Reviews
The reviews for Designer Jewels are overwhelmingly positive, with many customers praising the quality of work, expertise, and excellent customer service provided by Josh and his family. Several reviewers mention that the owners are warm, welcoming, and knowledgeable, making customers feel valued and respected.
Design and Quality
Many customers rave about the beautiful designs and high-quality jewelry created by Designer Jewels. Some reviewers mention specific pieces, such as engagement rings and wedding bands, that have been upgraded or custom-designed to meet their unique needs. Others comment on the attention to detail and craftsmanship that goes into each piece of jewelry.
Customer Service
The customer service at Designer Jewels is consistently praised, with many reviewers mentioning that the owners are patient, helpful, and responsive to their needs. Several customers comment on the excellent communication and updates provided throughout the design and repair process.
Problems and Issues
One reviewer, Kimberly Marcoux, reports a negative experience with the store, including difficulties in getting their attention, confusion about discounts, and issues with the piece they eventually purchased. They also mention that the owner told them not to come back and threatened to delete their account.
Consistency
Across all reviews, there is a consistent theme of excellent customer service, high-quality work, and knowledgeable staff. Reviewers also appreciate the family-owned business and the owners' commitment to providing exceptional service.
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